Referral Coordinator I/II - Bilingual Required - Ventura County, CA
Ventura, CA
About the Job
THE POSITION: The referral coordinator is an integral part of the care team, working as a liaison between the patient, providers, utilization management and various departments to ensure timely access to specialty care. The incumbent will be responsible for accurate and timely data entry of referral requests into the appropriate portal. They are also responsible for follow-up on all specialty referrals and coordination of care for urgent referrals. Finally, the incumbent will use strong customer service skills and demonstrate their dedication to providing a high quality of care with every interaction.
APPROXIMATE SALARIES:
Referral Coordinator I: $22.70 - $31.78 Hourly
Referral Coordinator II: $23.83 - $33.36 Hourly
Distinguishing Characteristics: This classification differs from the Medical Office Assistant classification series in that the primary responsibilities involve coordination of care rather than clerical, front-office duties. It differs from the Medical Assistant classification series in that the latter is more clinically focused. The level I in the series differs from the level II in the complexity of the work performed.
EDUCATIONAL/BILINGUAL INCENTIVE: Incumbents may be eligible for educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
DEPARTMENT/AGENCY: Health Care Agency - Ambulatory Care
Referral Coordinator I/II is an SEIU classification and is eligible for overtime compensation.
The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for the Health Care Agency.
TENTATIVE SCHEDULE
OPENING DATE: April 10, 2024
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
APPROXIMATE SALARIES:
Referral Coordinator I: $22.70 - $31.78 Hourly
Referral Coordinator II: $23.83 - $33.36 Hourly
Distinguishing Characteristics: This classification differs from the Medical Office Assistant classification series in that the primary responsibilities involve coordination of care rather than clerical, front-office duties. It differs from the Medical Assistant classification series in that the latter is more clinically focused. The level I in the series differs from the level II in the complexity of the work performed.
EDUCATIONAL/BILINGUAL INCENTIVE: Incumbents may be eligible for educational incentive of 2.5%, 3.5%, or 5% based on completion of an Associate's, Bachelor's, or Master's degree that is not required for the classification. Incumbents may also be eligible for bilingual incentive depending upon operational need and certification of skill.
DEPARTMENT/AGENCY: Health Care Agency - Ambulatory Care
Referral Coordinator I/II is an SEIU classification and is eligible for overtime compensation.
The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies for the Health Care Agency.
TENTATIVE SCHEDULE
OPENING DATE: April 10, 2024
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs. It is to your advantage to apply as soon as possible.
Job Type: Full-Time
Location: throughout Ventura County, California
Agency: Health Care Agency
Source : Ventura County, CA