Referral Clerk - SSTAR

We’re more than just quality treatment for substance use disorders. We’re a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs.

The Referral Clerk is responsible for processing patient insurance referrals, prior authorizations relating to patient care which includes knowledge of insurance companies.

Benefits

• 403B
• Dental insurance
• Disability insurance through Massachusetts PFML
• Employee discounts, cell phone, eyewear etc.
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Flexible Spending Account
• Opportunities to earn CEU's
• Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities

• Arrange outside medical appointments ordered by our providers.
• Referral Clerk will verify insurance and complete prior authorizations
• Liaison between Health Center and outside specialty offices.
• Answering phone calls in the Referral Department
• Referral Clerk will document all referral actions taken in the medical records
• Other duties as required.

• High school diploma required.
• Previous office experience required.
• Proficient with computer systems.
• Team Player, Respectful of others.
• Data Entry and strong organizational skills.
• Good communication skills.
• Pleasant phone manner.