Recreation Facility Intern - Highlands Ranch Community Association

Performs a variety of administrative and operational duties associated with the operation and management of recreation and aquatic facilities.

Supervision Received

Works under the direction of the Internship Mentor, Aquatic Managers, Assistant Aquatic Managers, Assistant Facility Managers, Facility Manager.

Supervision ExercisedNone.

JOB DESCRIPTION

Examples of Duties:

The following examples of duties are intended to be illustrative only and are not intended to be all inclusive.

• Train, learn and work supervisory roles for facilities and aquatics.
• Assists with the supervision and administrative control for the efficient and safe operation of the recreation and aquatic facilities. 
• Responsible for the overall safety, risk management, and security of all staff, members, guests and facilities.
• Provides, supports, trains staff in delivering safe and excellent customer service to members.
• Works to ensure compliance with the policies, rules and regulations, and governing documents of the HRCA associated with the recreation function and governing regulation agencies, i.e. Colorado Department of Health, for recreation and aquatic environments.
• Responsible for the overall day-to-day function and operation of the assigned recreation and aquatic facility. 
• Assists and makes recommendations to supervisors and hiring supervisors in the hiring, training and scheduling of staff for daily operations.
• Completes three work projects with a presentation to leadership.
• Learns and assist with routine maintenance, repairs, and diagnostics on recreation and swimming pool equipment.
• Troubleshoots facility for appearance and working conditions and makes the appropriate recommendations and changes.
• Responsible for facility coverage as requested.
• Attend all required facility, department and safety meetings and training courses.
• Work one or more Community Relations events.
• Complete Programming shadow day.
• Participates in the mission of the organization of “Enhancing property values and creating quality of life through recreation, community events, and leadership.”
• Performs additional duties as assigned.

Physical and Environmental Standards

Most work is performed indoors in a busy office where noise and interruptions prevail. Work will also be performed outdoors in different types of conditions including, but not limited to, heat, wind, cold, rain and snow. Must be able to frequently sit, walk, stand, climb, bend, kneel, stoop, reach and lift, push or pull. Must be able to stand/ walk/ rove for extended periods of time, up to 8 hours per shift. Manual dexterity is needed to type, write, use a calculator, and answer the phone. The ability to talk and hear via the telephone and through face-to-face communication is needed. Vision requirements include near and far acuity. Upper body strength is a requisite to lift/ remove a maximum of 50 pounds unassisted and 100 pounds with assistance.

Qualifications

QUALIFICATIONS

Required Knowledge, Skills & Abilities:

Requires experience and knowledge in the areas of aquatic recreation, recreation facility operations and customer service. Must be computer literate. Ability to establish and maintain effective working relationships with co-workers. Ability to collect, analyze and present data in report forms. Ability to effectively communicate, verbally and in writing, with staff and members. Must be able to bend, stoop, kneel, reach, twist and left. Ability to safely lift a minimum of 50 pounds, unassisted, on a daily basis. Ability to lift, with assistance 100 pounds safely. Must have the ability to work a variety of shifts, including early mornings, late evenings and weekends, to accommodate the hours of the facility. 

Must pass a pre-employment background check and drug screening.

Benefits

Benefits for part time employees include Paid Sick Leave, EAP (Employee Assistance Program), Tuition Reimbursement, Employee Discounts (30%) for Programs and Events, Referral Program, Recreation Center usage.

401k plus company match and Health Insurance, Telehealth and Flex Plans after one year if the minimum hours requirement is determined.

Education

Enrolled in an accredited college or university with the status of Junior or Senior is desired.

Experience:

Previous customer service experience and basic computer skills.

Application Submittal Deadline

02-28-2025

EOE