Recreation Employment - Tennis Center (Ages 15+) – Open Continuous - City of Portland, OR

 
About the Position
 
Job Appointment: Casual, Part-time.
 
Work Schedule: These are part-time positions with flexible hours and may include days, evenings, weekends, and holidays. Work hours can be assigned verbally and depend on enrollment levels, needs of the program, and other factors.  There is no guarantee of the number of hours needed each week nor the number of hours worked from week to week.  Employees in these positions serve at will.
 
Work Location: Portland Tennis Center
 
 Benefits: These positions have limited benefit eligibility. Please review the Benefits tab for more information.
 
Language Pay Differential:  Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here.
  
Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a work history and answer supplemental questions for this application.

Position Summary
The Portland Tennis Center is an 8 indoor/4 outdoor thriving public tennis facility located in the heart of Portland, Oregon. Our staff, patrons, and surrounding community are not only diverse, but friendly, fun, caring and down to earth. The Portland Tennis Center is the central hub for all tennis and pickleball related activities throughout Portland. Our center manages over 100 outdoor tennis courts in our beautiful scenic parks, giving us unlimited potential to reach thousands of people within our community for tennis and pickleball. Our vibrant Tennis Center has unique, specialized tennis programs for any level of play, including both adults and juniors. There are also program scholarship opportunities and free programs that benefit the entire community. The Portland Tennis Center aspires to meet the tennis needs of our community through professional, well trained, friendly staff and creative tennis programming for all ages. Come join the fun!

This is an open and continuous recruitment for year-round employment. Eligible applicants will only be contacted when positions become available.
 
Positions Include: 

• Parks Activities Specialist: Instructor I – Assistant Instructor
• Parks Activities Specialist: Professional Tennis Instructor
• Recreation Associate: Customer Service Representative 

Parks Activities Specialist - Instructor
Position/s: Instructor I & Professional Tennis Instructor
 
The Professional Tennis Instructor coordinates with staff to plan and schedule classes and programs. They communicate with staff regarding supplies, space, and other needs.  This includes setting up and taking down class equipment as necessary.   This role develops a rapport with class members, responding to their questions and concerns. They observe students’ progress and discuss it with students, when appropriate.   Professional Tennis Instructors always demonstrate appropriate classroom management to ensure safe and effective classes.  They provide one-on-one or small group tennis assessments and consultations as assigned. In addition, they assist patrons with proper body alignment, equipment use, and recommend safe techniques when playing.   Professional Tennis Instructors promote other Portland Parks & Recreation (PP&R) classes and information to participants. They also are required to follow and model all PP&R rules, policies & procedures. This role maintains excellent communication with all staff and customers, through verbal and written means. They also attend all mandatory staff meetings and trainings, and promptly respond to safety hazards and emergency situations. Professional Tennis Instructors may perform other duties as assigned.
 
Instructor I - Assistant Instructor
Type of Instruction: Assistant instructors support delivery of a variety of classes and activities. They are an aid to program delivery and not responsible for the lesson planning or class content.
Shift Range: All operating hours.
 
 
Professional Tennis Instructor*
Type of Instruction: The ideal candidate for the Tennis Professional Instructor develops lesson plans and curricula, based upon overall program objectives and guidelines. They instruct classes in recreation and leisure services in specialty or assignment. This role will prepare materials for the instructor of classes, as well as monitor participation and evaluate classes. They will provide accurate and detailed tennis assessments, individual tennis training, and high energy motivation. Professional tennis instructors teach lessons that require certification. *Required Certifications (must hold at least one): Instructor Coach Certification with the USPTA or PTR Associate Coach, Professional Coach Certification with the USPTA or PTR, Elite Professional Coach Certification with the USPTA or PTR or Master Professional Coach Certification with the USPTA or PTR.
Shift Range: All operating hours (primarily weekday afternoons and evenings).
 
Ages: 
Instructor (Must be at least 15 years old)
 
Wage Range (applicants start at the entry hourly rate):
Parks Activities Specialist – Instructor I $18.00 - $21.00 (entry is $18.00)
Parks Activities Specialist – Professional Tennis Instructor (wages determined by level of certification below)

• Instructor Coach Certification with the USPTA or PTR $24.00-$30.00 (entry is $24.00)
• Professional Coach Certification with the USPTA or PTR $28.00-$34.00 (entry is $28.00)
• Elite Professional Coach Certification with USPTA or PTR $32.00-$38.00 (entry is $32.00)
• Master Professional Coach Certification with USPTA or PTR $36.00-$42.00 (entry is $36.00)

Training Wage: Instructor training wage is $18.00 for all instructor positions.

Recreation Associate - Customer Service Representative
Position/s: Recreation Associate - Customer Service Representative
 
Customer Service Representatives are responsible for providing quality customer service to everyone, either on site or over the phone, when representing Portland Parks & Recreation (PP&R) in a variety of locations where PP&R provides programs, activities and/or information sessions. This list includes, but is not limited to: PP&R Centers/buildings, pools, parks, outreach events, schools, and other places. This role has frequent interaction with the public and Portland Parks & Recreation staff.
 
Customer Service Representative
Portland Tennis Center Customer Service Representatives duties include the following: managing reservations, events, lessons, answering phones, providing clerical support, and processing payments through ActiveNet. This role also assists with cleaning and maintaining the facility throughout the day, including setting up equipment.
 
Ages: 
Customer Service Representative (Must be at least 15 years old)
 
Wage Range (applicants start at the entry hourly rate):  
Recreation Associate - Customer Service Representative $18.90 - $22.05 (entry is $18.90)
 
Training Wage: The training wage is $18.90 for all customer service positions.
 
Please note: This position is represented by Labors' (LiUNA) Local 483 - Recreation. Applicants start at the entry hourly rate. To view the labor agreement, please go to the Labor agreements webpage and click on the appropriate link.

About Portland Parks & Recreation
Portland Parks & Recreation (PP&R) is committed to the overall Citywide vision that race will have no detrimental effect on people of color, refugee and immigrant communities in accessing our parks and natural areas, or from the benefit of our services. We recognize, understand, and encourage celebration of the differences that surround us. Diversity and equity are vital to PP&R's ideals and values. The City of Portland, Oregon is a growing and diverse city of 650,000 residents, nearly 20% of whom speak languages other than English at home. PP&R values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. PP&R encourages applications from candidates with knowledge, ability and experience working with a broad range of individuals and communities with diverse racial, ethnic, and socio-economic backgrounds. Although not required, PP&R encourages candidates that can fluently speak another language to include that information in their application materials. Multilingual candidates are encouraged to apply.
 
Language Pay Differential:  Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here.

Studies have shown that women and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your life experiences and qualifications for the role.
 
Have a question? 
Contact Information: 
Vanessa Valdez, Recruiter
Bureau of Human Resources  
Vanessa.Valdez@portlandoregon.gov