Recovery Support Professional - Full Time - Gaudenzia

We need hope-bringers and changemakers — because the work we all do matters. If you’re passionate about making an impact with your time and being someone’s light in the darkness, we want you on our team.

Come Join Us to Do Mission-Based, Meaningful Work

Who We Are

Gaudenzia is one of the largest nonprofit providers of treatment to people with substance use and co-occurring disorders in the nation. We operate in Pennsylvania, Delaware, Maryland, and Washington, D.C.  

Our caring, compassionate team is on a mission to save thousands of lives each year and bring hope to people devastated by substance use disorder. Together, we help individuals, families, and communities heal and thrive in the face of one of the most devastating public health crises of our time.

As our organization grows and evolves to meet the needs of our clients and communities, we’re seeking passionate, empathic individuals to help us make an impact. With your help, we can turn the tide on substance use disorder.    

Who We’re Looking For

A successful Recovery Support Professional enjoys working with people from diverse backgrounds and doesn’t shy away from honest and caring — yet sometimes difficult — conversations. This position is for you if you’re able to treat others with dignity, compassion, and respect, even in life’s most challenging moments.

Recovery Support Professional Responsibilities: 

Recovery Support Professionals work directly with clients in our treatment programs and report to the Recovery Support Supervisor (or other deemed supervisor) at their facility. Your role is vital to the success of our clients in treatment. Your attention and focus help provide a structured environment that is critical in maintaining early recovery. You are their lifeline and their support. You help our clients maintain healthy boundaries and listen when they are struggling. Your energy, passion, and motivation are sometimes what keeps people from giving up on their treatment — and themselves.

Your responsibilities in this role may include:

1. Screen and process new admissions. Take head counts during hourly runs. Document hourly runs and client movement in communication log.
2. Screen clients’ personal belongings upon entry to the facility, monitor client movement in and out of the facility, and account for their whereabouts. Maintain and monitor client sign-out book.
3. Coordinate in-house activities based on the program’s schedule which could include chores, breaks, exercise time, leisure time and visitations.
4. Maintain accurate daily census, know where clients are on the floor, and report infractions and incidents to appropriate staff.
5. Conduct client orientation sessions, seminars, and morning meetings as directed.
6. May need to transport or assist clients traveling to and from medical and/or other appointments.
7. Conduct and document room searches and perform random searches of clients as directed by program supervisor.
8. Deny access to unauthorized persons.
9. Supervise, where appropriate, clients taking their medications.
10. Perform regular room checks to make sure clients are on floors or in their rooms per program schedule.
11. Follow protocol for reporting unauthorized absences.
12. Monitor urinalysis/drug screening and breathalyzers as instructed by supervisor on duty.
13. Monitor daily program activities in addition to meals and medication line.
14. Tour the facility at regular intervals to check building security and ensure there are no fire or safety hazards in accordance with program and regulatory policies. Conduct fire drills and safety checks, including safety and security of the facility, checking fire extinguishers, first aid kits and Narcan availability.
15. Ensure vehicles are kept clean and complete weekly vehicle inspections.
16. Ensure facility cleanliness and safety through the regular inspection of sanitation procedures, including pest control, the storage of supplies and clients’ belongings, and submission of work orders for any needed repairs.
17. Ensure property maintenance related to inclement weather, including shoveling, salting, and de-icing walkways and vehicles, as directed.
18. Complete written reports, documentation, and electronic incident reports as required.
19. Complete other duties as assigned by supervisor or designee.
20. Those interested in applying for this role should be willing to work at least one evening shift per week, and a rotating weekend shift as needed (if working in a residential environment).

Benefits & Perks:

Gaudenzia is a diverse, inclusive workplace where purpose-driven people thrive. We think our team members are real heroes, and we believe those who devote their lives to making the world a better place deserve competitive salaries, generous health benefits, and unbeatable work-life balance in return.

Benefits & Perks at Gaudenzia include:

• Medical Insurance
• Dental Insurance (At No Cost)
• Short-Term Disability Insurance (At No Cost)
• Life Insurance (At No Cost)
• Accidental Death & Dismemberment Insurance (At No Cost)
• Vision Insurance
• Various Supplemental Benefits (Aflac, Legal, Identity Theft & FSA)
• You generate two banks of time off: Personal and Vacation
  • Paid Time Off (PTO) Accruals at 80 hours minimally during your 1^st year of employment
  • Vacation Accruals at 80 hours minimally during your 1^st year of employment
• 10 Paid Holidays Per Calendar Year
• Paid Bereavement Leave
• Education Assistance Benefit (Tuition Reimbursement)
• Full reimbursement for the cost of professional license/certification renewals
• 403(b) Retirement Plan with an Employer Match Up to 5%
• Employee Assistance Program

Gaudenzia is an equal opportunity employer. We do not practice or permit discrimination based on race, gender, gender identity, gender expression, sexual orientation, age, national origin, religion, creed, disability, or veteran’s status.

Qualifications for This Role:

Education/Training: High School Diploma or GED

Substitutions: No substitutions for education and training. Successful completion of residential treatment program may be substituted for residential services experience (one month treatment = one month service).

• Ability to interact effectively with clients and aid them in adjusting to their specific problems.
• Basic knowledge of substance use and co-occurring mental health disorders.
• Ability to read, write, and communicate effectively.
• Ability to establish and maintain working relations with staff, other agencies, and the public.
• Ability to successfully work with others from various cultures and backgrounds.
• Valid driver’s license and clean driving record preferred.
• Ability to work various shifts.

Basic computer skills, including ability to use Microsoft Outlook for email, as well as Word and Excel.

What Matters to Us? Our Mission & Our Operating Principles

Our Mission:

Gaudenzia aspires to connect individuals and families to addiction and mental health treatment so they can attain long-term recovery and achieve a fulfilling life embraced by a broad community of mutual support. 

Our Operating Principles:

We, as members of the Gaudenzia Team, are committed to these principles. They guide the way we perform Gaudenzia business, every day.

1. We hold client care as our top priority.
2. We assume good intentions.
3. We are present, we connect, and we communicate with transparency, dignity, and respect.
4. We make data-driven decisions with courage, challenge the status quo, and find innovative ways to grow Gaudenzia and each other.
5. We support each other publicly and privately in all circumstances.
6. We provide and accept constructive, honest, respectful, and timely feedback with an open mind and without personalization.
7. We operate with integrity, focus on outcomes, and have a bias for action.
8. We follow through on agreements and honor commitments prioritized with a sense of urgency — someone’s life may depend on it.

Gaudenzia is proud to be an employer of choice — and a treatment provider of choice — in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome. Come work with us!