Recovery Deficiency Review Analyst - Shellpoint Mortgage Servicing
Tempe, AZ
About the Job
Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Position Overview:
Review deficiency accounts to determine the collateral status and to determine the company’s legal authority to collect deficiency balances by analyzing available data using internal and external sources, including but not limited to OnBase, Loan Sphere, Accurint, and public records
Duties & responsibilities:
- Review deficiency accounts to determine the collateral status.
- Review deficiency accounts to determine the company’s legal authority to collect by analyzing available data within internal and external sources.
- Review various Legal Notices to determine if any actions are needed.
- Collaborate with colleagues and other departments to resolve account level issues.
- Consistently represent the company in a professional manner
- Performs related duties as assigned by management.
Education and Experience Requirements:
High school diploma or equivalent, required.
Paralegal certificate preferred.
2-4 years’ experience in foreclosures and/or mortgage collections
Skills & abilities:
Strong research and problem-solving skills
Proficient in Microsoft Office products, especially Excel
Knowledge of foreclosure processes and collection laws and familiarity with legal documentation
Ability to work independently.
Strong analytical skills
Excellent verbal and written communication skills, both internally and externally
Exceptional time management and organizational skills
Ability to achieve set goals, meet deadlines, and work in a fast-paced, stressful environment.
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
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Company Perks:
* 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
* 9 Paid Holidays
* Employee Engagement Activities
Company Benefits:
* Medical (including Health Savings Account & Flexible Savings Account)
* Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
* Performance-based Incentives
* Pet Insurance
* Advancement Opportunities
Newrez NOW:
* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.