Reclectic Store Manager at Reclectic

Location:

This position is located at 1455 Franklin Mills Cir, Philadelphia, Pennsylvania, 19154 United States

Role Summary:

Reclectic

Store Manager

s are, by default,

founding members

of their roles. As such, they will

play a

n

integral role in

shaping the brand experience and operations at every level

with the

priority of helping the organization realize their locations full potential.

T

heir goal is to

deliver

an environment that is engaging and inspiring to the customer while fostering continual team development to create a culture of excellence, creativity, collaboration, innovation, and trust.

Role Responsibilities:

Brand Experience

• Emulates

  global

  URBN v

  alues

  while acting as a local representative of the

  Reclectic

  brand in their area

• P

  artners with the Leadership Team

  to

  create

  balance

  between

  engagi

  ng

  visual

  s

  and

  the

  productive use of

  space

• Leads and supports the team to elevate every aspect of the store experience through efficient operations, merchandising, and presentation to create a compelling

  atmosphere

• Cultivates a welcoming and inclusive environment

  to support a

  n

  exceptional and genuine customer

  experience

• I

  nterprets

  and

  escalates

  customer feedback and team insights to positively improve

  the

  Reclectic

  experience and operations.

• Engages the

  community by networking with local businesses and organizations to

  identify

  potential

  collaboration

  opportunities

Leadership + Team Management?

• Exhibits critical thinking skills,

  m

  aintains

  a solutions-based mindset

  and is comfortable in fluid situations

  . Approaches business challenges tactically and collaborates with

  appropriate partners

  to resolve

  timely

• Promotes an inclusive environment by

  representing

  and amplifying all voices, actively

  seeking

  and advocating for different perspectives

  applying the same

  to

  hiring

  practices

• Provides

  timely

  and specific employee feedback to create a culture of action and accountability;

  facilitates

  a thorough and thoughtful onboarding for new hires,

  equitable

  development paths for all employees, and a focus on employee

  engagement

• Inspires teams through empowerment, creativity, empathy, and shared fate; tailors communication to the individual and

  leverages

  their

  strengths

Visual + Business Operations

• Assesses business and product sell-through to identify store successes and opportunities; effectively leads an empowered team to make strategic, creative, business-impacting decisions

• Oversees and collaborates with key partners to lead productive execution of store processes; prioritizes shipment and optimizes product flow to efficiently impact sell-through, sales, and customer experience

• Maintains a well-organized, clean and presentable building and champions timely escalation of facilities/maintenance issues

• Upholds

  effective scheduling practices and ensure

  accuracy

  of payroll

  a

  nd

  compliance

  with

  local labor

  legislation

• Oversees and collaborates with key partners to uphold daily operating procedures; contributes to assessing accuracy and compliance of staff scheduling and payroll management

• Interprets Home Office direction to impact stores structure, presentation, and overall productivity to drive store sales. Initiates conversation with Home Office leadership to continuously improve operations

• Adheres to stores safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications:

The Perks:

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.