Receptionist - Medusind

Tustin, CA 92780

About the Job

At Medusind we take immense pride in offering superior, cost-effective solutions covering the whole spectrum of tasks and processes to the healthcare industry. A significant factor is that our workforce comes with a rich domain expertise and robust compliance norms.

Our four-prong approach of an excellent management team coupled with detailed eye for processes, experienced manpower, and cutting-edge technology helps us deliver superior, cost-effective services to our clients across the globe.

Benefits:

· Health insurance

· Dental insurance

· Employer paid life insurance

· Employer paid short-term and long-term disability

· Voluntary additional life insurance

· Employee Assistance Program

· 48 hours of sick time after three months

· 80 hours of vacation time after six months

· $400 referral bonuses

Job Details: This position is a Full-time, Onsite role. Reliable Transporation is required.

Pay: $18 hourly

Principal Responsibilities:

· Answer and direct incoming calls using a multi-line phone system.

· Greet and assist guests in a professional and courteous manner.

· Manage incoming and outgoing mail deliveries.

· Handles Billing Charges: Batches, scan, uploads to Avisena system.

o Picks up transmission of billing charges from SHAREFILE

· Accept credit card payments and log to spreadsheet.

· Contact clients when charges are received.

· Handles basic administrative tasks such as filing, data entry and record keeping.

· Assist with office supplies inventory and ordering of supplies.

· Send Billing Tickets and pre-paid envelopes to clients as needed.

o Maintains spreadsheet of when and where they were sent.

· Handles subpoena of records and sends out invoice.

o Work in Medclarity system locating patient accounts and pulling records.

· Handles Medical Records request from Third party representing insurance payers.

· Provide information about the organization to clients and visitors.

· Maintain a clean and organized reception area.

· Attends all required meetings and performs any additional duties as requested by Management.

Requirements:

· High School Diploma or GED

· Proven experience as a receptionist or in a similar customer-facing role.

· Basic computer skills

· Excellent communication and interpersonal skills

· Familiarity in Microsoft(Outlook, Word, Excel)is helpful.

· Familiarity with ADOBE Acrobat(helpful but not required)

· Strong organizational and able to multitask with desire to function in a face paced team environment.

· Professional appearance and demeanor.

· Ability to handle sensitive information with confidentiality

About Medusind:

Since 2002, organizations across the entire healthcare spectrum have leveraged our deep expertise and high-quality solutions to maximize revenue, reduce operating costs and navigate the changing healthcare landscape.Medusind’s unique combination of deep industry expertise, robust operational capability, and client-focused service significantly improves the efficiency and profitability of healthcare organizations. Client satisfaction is the primary focus of the Medusind leadership and staff.Our highly experienced personnel, cutting edge technology, and forward thinking approach allows us to deliver effective solutions while staying ahead of healthcare industry changes.

Source : Medusind