Receptionist - Axelon Services Corporation
Teaneck, NJ 07666
About the Job
Candidate will be working in an internal medicine practice located in Westwood.
Requirements:
High School Diploma
1+ recent years exp in a medical setting
JOB SUMMARY
Functions as a member of the Practice team working in both Front and Back Office Clerical and Clinical services
Essential Functions
" Answers phone, schedules patient appointments in strict adherence to physician schedule, keeps abreast of
physician s overall routine schedule in order to contact physician with messages when he/she is not in the
office. Assures that all messages are communicated accurately
" Greets patients in a friendly and professional manner
" Obtains completed registration forms for each new patient
" Updates demographic profile at each patient visit
" Collects payment for services rendered at the time of appointment and for any past due balances
" Processes requests for patient medical records and/or patient information during office sessions (i.e., patient
records, diagnostic test results, other healthcare facilities)
" Reschedules patient appointments as needed (i.e., physician unavailable, delay in appointment schedule,
cancellation of physician session)
" Activate and deactivate phone service at the beginning and end of clinic session
" Responsible for reviewing the physician on-call schedule with the phone service at the end of clinical hours
(i.e., Monday - Friday and weekend hours)
" Responsible for delivery of messages to staff throughout the day
" Review and/or update patient insurance information
" For managed care patients, follows established protocols for necessary authorizations from the patient for
scheduled office visit
" Depending on the practice, may obtain pre-authorization for various procedures ordered by the physician for
individual patients, schedules the patient for the service
" Distributes correspondence and patient information from patient medical records in accordance with
established policies. Photocopies and processes forms
" Opens, date stamps and distributes mail. Pulls medical record for all diagnostic test results and consults
received, attaches mail
Requirements:
High School Diploma
1+ recent years exp in a medical setting
JOB SUMMARY
Functions as a member of the Practice team working in both Front and Back Office Clerical and Clinical services
Essential Functions
" Answers phone, schedules patient appointments in strict adherence to physician schedule, keeps abreast of
physician s overall routine schedule in order to contact physician with messages when he/she is not in the
office. Assures that all messages are communicated accurately
" Greets patients in a friendly and professional manner
" Obtains completed registration forms for each new patient
" Updates demographic profile at each patient visit
" Collects payment for services rendered at the time of appointment and for any past due balances
" Processes requests for patient medical records and/or patient information during office sessions (i.e., patient
records, diagnostic test results, other healthcare facilities)
" Reschedules patient appointments as needed (i.e., physician unavailable, delay in appointment schedule,
cancellation of physician session)
" Activate and deactivate phone service at the beginning and end of clinic session
" Responsible for reviewing the physician on-call schedule with the phone service at the end of clinical hours
(i.e., Monday - Friday and weekend hours)
" Responsible for delivery of messages to staff throughout the day
" Review and/or update patient insurance information
" For managed care patients, follows established protocols for necessary authorizations from the patient for
scheduled office visit
" Depending on the practice, may obtain pre-authorization for various procedures ordered by the physician for
individual patients, schedules the patient for the service
" Distributes correspondence and patient information from patient medical records in accordance with
established policies. Photocopies and processes forms
" Opens, date stamps and distributes mail. Pulls medical record for all diagnostic test results and consults
received, attaches mail
Source : Axelon Services Corporation