Receptionist & Switchboard Services (King of Prussia, PA) - Paladin Consulting, Inc

Job Title: Receptionist and Switchboard Services
Work Location: Kind of Prussia, PA
Duration: Long-term contract with option to hire
Hours: Monday-Friday 8am-5pm
Education/Experience Required: Requires high school diploma or equivalent and 1+ years of prior switchboard experience

Job Description & Responsibilities :

Reception Services:

• Answer calls within three rings and deal with these queries efficiently
• Phone script for answering phones. Encourage the contagious habit of smiling.
• Ensure all visitors and colleagues are greeted when entering the reception area
• Ensure emails are dealt with efficiently and any extra administrative support is provided
• Maintain a high degree of confidentiality and integrity

Visitor Processing:

• Register all visitors with building security portal
• Visitor names are going to be provided by colleagues or meeting organizers via email
• Ensure visitors sign-in Visitor's Log
• Contact colleagues or meeting organizers to inform them their visitor(s) are in the reception area.
• For internal meetings direct visitors to the scheduled conference rooms.
• Assign visitor/guest security cards in accordance with the site procedures
• Maintain inventory of security cards and report missing cards promptly to Facilities
• Services.

Conference / Meeting Support:

• Meetings can range from 4 to 50 attendees and occasionally meetings can have attendees from 50 to 100 plus.
• Supporting Conference Rooms and Team Rooms

Catering Support Services:

• Meeting hosts and Administrative Assistants will provide all catering requests to the Front of House team, and it is the responsibility of the Front of House team to place the orders.
• Processing and coding of Catering invoices

Skills & Qualifications :

• High school diploma or equivalent and 1+ years of prior switchboard experience.
• Excellent organizational and communications skills
• MS Office Suite experience, specifically Word and Excel.
• Excellent customer service skills.
• Flexibility and ability to work in a team environment.
• Good communications skills

Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level - Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction prepare, provide and convey diversified information - Minimal physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).

For more information or to view other opportunities, visit us at www.paladininc.com.

Paladin is an EEOC employer.