In office.

 

8:30am - 5:00pm 

The Receptionist is responsible for providing a professional and warm reception to visitors, handling incoming calls and emails, and assisting with various operational functions in accordance with client's policies and procedures. The Receptionist also provides general office support with a variety of administrative activities and related tasks. The Receptionist works closely with the Office Administrator and the Vice President of Operations to uphold a welcoming, professional and efficient office environment. They ensure that the office is visitor-ready, accessible, safe, and well stocked. Additionally, they oversee the operational functionality of all office equipment. T 
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides a professional and warm reception to visitors to the office and for calls and emails received.
• Answers incoming calls and routes calls to appropriate employee or office.
• Supports the Vice President of Operations with the operational and administrative needs of the organization.
• Assists with various operational functions in accordance with the client's policies, chapter policies, procedures and internal controls.
• Maintains all office machinery and equipment (includes meter readings, postage machine, copy machine).
• Coordinates all office shipping needs and incoming deliveries.
• Has daily oversight of the office environment including facilities management of the wish family room, foyer, kitchen, conference room and storage closets.
• Provides excellent customer service to internal and external customers and stakeholders.
• Other duties as assigned.

 

QUALIFICATIONS

• Education: High school diploma or equivalent. Additional education or certification in office administration or related field is a plus.
• Experience: Previous experience in office administration, receptionist duties, or customer service roles is preferred.
• Seeking a candidate who is organized, computer proficient, professional with strong customer service skills
• Occasional flexibility for events and/or special projects