Receptionist - Solugenix Corporation

Receptionist
Santa Ana, CA (Onsite)
3-Month Contract (Temp to Perm opportunity)
Job ID 24-09355

Solugenix is assisting a client, a leading financial services company, in their search for a Receptionist. This is a 3-month contract opportunity based out of Santa Ana, CA (Onsite).

Required Skills:
Administrative Customer Service, Microsoft Office, Problem Solving, Multi-Line, Telephone.

Additional Skills:
Office Supplies, Presentation Skills, Receptionist, Incoming Calls, Clerical, Collating, Correspondence, Filing.

Qualifications:

• High School diploma or equivalent.
• Must have 1-2 years of Receptionist experience. Escrow/Title experience is a plus, not required.
• Knowledge of Microsoft Office applications.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to take and write notes, routine reports, and correspondences, as requested. Ability to speak effectively before groups of customers or employees of an organization.
• Ability to calculate basic figures and amounts such as percentages.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling, grammar, and punctuation; Various writing styles to meet various needs; Presents data/information effectively; Able to read and interpret written information.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Greet and direct visitors to the office. Operate multi-line telephone system to answer incoming calls and direct callers to appropriate personnel.
• Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel, department, business unit, or office; transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about the organization and provides callers with addresses, directions, and other general information; welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access and issues visitor passes as required, may need to update appointment calendars, and accept deliveries.
• Receives, sorts, and routes applicable mail/packages left for employee or customer pickup, may be required to create, and print, memos, correspondence, reports, and other documents when necessary.
• May be asked to order, receive, and maintain office supplies. Performs other clerical duties as needed, such as filing, photocopying, and collating. May be asked to work on special projects for other departments/business units. Works on standard issues/problems while performing the duties of this Job, the employee is regularly required to sit and talk and hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $19/hour to $19/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client
Our client is one of the world's leading financial services companies based out of Santa Ana, CA.

About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business it means having a dedicated our financial client focused on your success in today's fast-evolving digital world.