Receptionist - San Antonio Country Club

Requirements:

• Must have at least six months prior work experience with reception duties
• Must have great organizational skills.
• Must be able to type between 60-70 words per minute, proficient in Word, Excel, and Publisher.
• Speaking Spanish as a second language is a plus.
• Capable of handling several calls/guests at one time.
• Will coordinate and perform all tasks required by the front desk.
• As the first impression of the Club, the receptionist must always remain friendly and professional in all dealings with the membership and their guests
• Remaining with all employees of the Club.
• Must always dress professionally.

Duties and Responsibilities:

Incoming calls

1. Answer all incoming telephone calls and route the call to the appropriate department or person.
2. Respond to member/visitor questions and/or take messages to relay to the appropriate persons.

Outgoing calls

1. Place instructional or informational calls for managers as needed to coordinate special events and confirm reservations

• Greet all people entering the Clubhouse and determine the nature of the visit.
• Guide members/visitors to the appropriate room/person.
• Take all reservations for Club events.
• Type and make copies of daily Ala Carte Specials.
• Read the upcoming newsletter prior to distribution to be informed on club news and events.
• Become proficient in the reservation software for the club dining rooms.
• Be aware of all Catering correspondences so you can answer questions that may arise.
• Process and/or create any memos, letters, or forms requested by any manager.
• Responsible for special event and dining room reservations.
• Maintain professional communication with the parking lot security officer on the radio at the front desk.
• Keep the work area neat.
• Perform any other duties as directed by your supervisor or manager of the Club.
• Flexible schedule and able to work nights and/or weekends