Receptionist - Honor Foods

Serve as the primary point of contact for visitors entering the facility, ensuring a welcoming and professional environment. Manage the front desk and main office operations daily, performing a diverse range of administrative and clerical tasks. Provide crucial support to ensure the efficient functioning of the organization, handling responsibilities related to organization, communication, and logistics coordination.

Administrative Support:

• Perform general administrative duties, including answering phones, managing emails, and handling correspondence.
• Greet visitors and direct them to the appropriate individuals.
• Schedule and coordinate meetings and appointments.
• Maintain of
• High School Diploma or equivalent
• fice supplies and inventory to ensure the logistics department is well-equipped.
• Keep the reception area clean, tidy, and presentable with all necessary supplies stocked.
• Sort daily mail, including Express mail delivery and inter-office mail.
• Coordinate the procurement and distribution of office, cleaning, and kitchen supplies as needed.
• Contact vendors for vending machines, coffee pots, or other rented office/kitchen equipment for refunds, new food items, and service calls when necessary.
• Assist with coordinating luncheons, conference meetings, and board meetings with other facilities and necessary outside contacts. Update calendars as required.
• Perform other administrative and clerical duties as needed, including filing, photocopying, transcribing, faxing, and scheduling.
• Ensure timely and regular attendance.

Data Management:

• Enter and maintain accurate data in logistics and inventory management systems.
• Generate and distribute reports on shipment status, inventory levels, and other key metrics.
• Assist in data analysis to identify trends and improve logistics efficiency.

Customer Service:

• Respond to inquiries from customers and partners regarding shipment status, delivery schedules, and other logistics-related issues.
• Resolve customer complaints or issues in a timely and professional manner.
• Maintain positive relationships with clients by providing exceptional service and support.

Compliance and Documentation:

• Ensure all logistics activities comply with company policies and legal regulations.
• Maintain accurate and up-to-date records of shipments, receipts, and inventory.
• Perform other duties as assigned

Education/Experience:

• High School Diploma or equivalent
• Previous customer service experience (preferably phone)

Skills & Qualifications:

• Interpersonal Skills: Must interact courteously and tactfully with managers, co-workers, customers, and vendors, positively influencing productivity and morale.
• Calm Under Pressure: Ability to remain calm and focused while prioritizing requests from multiple sources.
• Organizational Skills: Strong organizational and multitasking abilities.
• Communication: Excellent oral and written communication skills, with strong interpersonal abilities.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other computer software and applications.
• Attention to Detail: High accuracy and attention to detail in data entry and reporting.
• Confidentiality: Ability to maintain and ensure confidentiality of team member and company information.
• Flexibility: Ability to accommodate flexible schedules, including overtime, nights, weekends, and holidays as required, to meet customer needs.
• Equipment Use: Proficient in utilizing job-related equipment such as computers, cell phones, copiers, scanners, phone system and printers.

Physical Demands

• Must be able to lift up to 25 lbs occasionally
• Must be able to sit on an almost continual basis and stand, walk, bend, or squat on an occasional basis in a normal office environment
• Frequent to continual usage of keyboard and monitor