Receptionist / Office Assistant - Rittal LLC

Rittal, LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.

Receptionist / Office Assistant

Full-time – Entry Level Position

Rittal is looking for a driven professional with an inclusive mindset to join our team as Receptionist/Office Assistant in Schaumburg, IL.

The Receptionist / Office Assistant manages administrative functions in support of the various departments and supports the Executive Assistant on site. This dynamic role requires the ability to anticipate needs and offer solutions to problems with a high level of professionalism and confidentiality. This individual acts with a customer service mindset and builds relationships internally and externally, with partners and staff.

The Receptionist / Office Assistant will perform routine administrative tasks, including scheduling appointments, making travel arrangements, distributing mail, producing routine documents and reports, using Microsoft Word and Excel, performing routine data entry operation, answering, as well as directing phone calls, and taking messages as needed.

In this role you will:

• Answer the telephone, take complete and accurate messages for employees or direct caller to voice mail, when appropriate, greet and log in all visitors, direct people with a positive attitude.
• Greet persons entering the building in a warm and professional manner, determine the nature and purpose of the visit, and notify hosting associates.
• Maintain Meeting Room scheduling, setting up for meetings.
• Call for car service as needed and assist with travel arrangements.
• Handles UPS, FedEx and USPS incoming and outgoing mail and packages.
• Entering work orders in building maintenance portal for various needs in the office.
• Receive, login, and notify associates of deliveries made to the front desk.
• Assist with building access card maintenance.
• Maintain showroom brochure display.
• Orders business cards for sales force.
• Company kitchen duties such as taking care of vending machines / vendor relationship / ordering supplies
• Maintain office supply/snack inventory and reorder when required
• Administer customer contracts in database, tracking process and file electronically.
• Receive direction from administrative assistants, supervisors, or leaders.
• Maintain the Reception area in a clean and organized manner.
• Handle day-to-day administrative tasks and serve as administrative back-up.
• All other duties assigned or required.

• Customer service focus with the ability to actively listen, elicit information, comprehend customer issues/needs, and recommend solutions.
• Intermediate Microsoft Office skills.
• Strong attention to detail and accuracy skills, professional telephone etiquette skills.
• Good verbal, written, and interpersonal communication skills.
• Effective organizational, multi-tasking, and prioritizing skills

What we offer:

• This position is full time on-site, no hybrid work schedule
• Premium Medical / Dental / Vision insurance
• Paid holidays / Paid Birthday Holiday
• PTO
• Life insurance
• 401(k) with 50% up to 6% match

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal North America LLC is proud to be an affirmative action/equal opportunity employer. EOE, including Disability/Vets.