Receptionist/Office Assistant - Ponderosa Estates - The John Stewart Company

Overview:

COMPANY SUMMARY:

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect. the

 

SUMMARY OF THE POSITION:

Under the direction of the Property Manager the Receptionist/Office Assistant is responsible for performing a wide range of office tasks in support of the property operations. Task include managing: receiving, residents, guests, vendors, potential residents, etc. at the front desk. The Receptionist/Office Assistant will answer the phones, handle resident requests and provide office support. 

 

Responsibilities:

• Answer telephones, receive messages and screen calls.
• Respond to emergency situations if alone or as directed/needed by Property Manager.
• Handle all resident inquiries or requests according to policy and/or procedures.
• Make out work orders for apartments or complex repairs and file paperwork.
• Enforce building policies and House Rules.
• Process incoming/outgoing mail. 
• Set up accounting files and keep filing up-to-date. 
• Other office support tasks as assigned.

Qualifications:

 

• Ability to get along with a diverse array of people in different capacities.
• Professional telephoneskills and demeanor.
• Ability to read, write and speak fluent English.
• Diplomatic and able to set professional boundaries and firm limits with callers. 
• Ability to work as a team player, yet independently, with minimal supervision.
• Knowledge of property management desireable
• Knowledge of Microsoft Office programs including Word, Excel, and Outlook 
• Ability to provide superior service with excellent verbal and communication skills.

Benefits-at-a-glance:

 Benefits for Employees who work 30+ hours/week -

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 72 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $50 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

 

Benefits for Employees who work less than 30 hours/week - 

• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $50 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
• Up to 72 hours of sick time per year.

Equal Opportunity Employer:The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.California Consumer Privacy Act:

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California.  The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information.  Therefore, we have posted the Company’s “Notice At Collection For California Applicants” here.  Please review this Notice at your convenience.

California Pay Transparency:

Salary ranges are determined by role, level, and location/region. The range provided here reflects the minimum and maximum target for current salaries for the position across all [California] locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

 

Pay Range: