Receptionist at Confidential company

POSITION: Receptionist

LOCATION: Niles, MI

 GENERAL PURPOSE:  

The Receptionist greets clients and visitors, schedules and sets up meetings, and answers the telephone.  This position also supports other administrative departments. The receptionist will also supply information regarding the organization to visitors.

 MAJOR RESPONSIBILITIES:

• Answer multi-line phones, screening and forwarding incoming calls.
• Organize conference and meeting room bookings based on capacity and technology requirements.
• Assist in coordination of events and organize catering as requested.
• Ensure conference rooms and office are cleaned and stocked.
• Provide other administrative assistance as needed such as typing, filing, copying, scanning or library assistance.
• Greet guests entering the office, monitor visitor access, and maintain security awareness.
• Notify individuals with whom the visitor(s) have appointments and direct visitors to the correct destination.
• Track hand deliveries upon receipt and notify the appropriate attorney and staff.
• Maintain inventory relevant to reception area, kitchen, conference rooms, and office.
• Ensure the reception area remains safe and clean.

SKILLS AND ABILITIES:

• Effective verbal and written communication skills, with strong attention to detail.
• Ability to work effectively as a team member and individually with minimum supervision.
• Excellent computer skills with knowledge of Outlook.
• Reliable with a strong and proactive work ethic.

EDUCATION, EXPERIENCE AND/OR TRAINING:

• High school diploma with one to two years of experience
• Knowledge of administrative and clerical procedures
• Knowledge of customer service principles and practices
• Ability to work a multi-line telephone system
• Ability to utilize Microsoft Office