Receptionist from System One

Newark, NJ 07101

About the Job

Job Title: Receptionist
Pay Rate: $18.75/hr
Hours: 8AM – 5PM M-F
Location: Newark, NJ

Summary: Responsible for responding to incoming visitors and incoming calls. Provides program customer service to applicants, participants, owners, and the public.

Duties and Responsibilities:

Greet visitors, provide information and direct person to the appropriate person as needed.
Respond to general inquiries from the public about the program.
Look up necessary data in system of record.
Enter notes in system of record regarding visitor name, reason for visit, to whom they were referred, action needed, etc.
Answer incoming phone calls, provide information and direct caller to the appropriate person as needed.
Respond to general inquiries from the public about the program.
Look up necessary data in system of record.
Enter notes in system of record regarding visitor name, reason for visit, to whom they were referred, action needed, etc.
Monitor traffic flow and environment in the waiting area.
Complete weekly spreadsheets
Immediately advise Managing Director of any visitors or callers with issues or complaints regarding discrimination, legal actions, etc.
Treats co-workers with courtesy and fosters a spirit of teamwork.
Adheres to the requirements of the quality management system as applied to this position.
Other duties as assigned.

Qualifications:

High school diploma or equivalent. Additional education desirable.
Three years’ experience in a professional office environment, performing customer service and administrative functions preferred.
Bilingual (English/Spanish) preferred.
MUST be available to start immediately!

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