Receptionist - Rose International
King Of Prussia, PA 19406
About the Job
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Occasional lifting for Hospitality catering support, not over 5 - 30 lbs.
The type of person who will succeed in this role has a background in Reception/Hospitality/Office support.
Looking for someone who is CUSTOMER SERVICE all the way.
Great personality with a can-do-attitude, reliable, very friendly and courteous, fast learner that can work through Office 365 and various other applications seamlessly and has great communication skills (both written and oral).
The Front of House (FOH) Services include (but not limited to):
A. Reception Services
•Answer calls within three rings and deal with these queries efficiently
•Phone script for answering phones. Encourage contagious habit of smiling.
•Ensure all visitors and colleagues are greeted when entering the reception area
•Ensure emails are dealt with efficiently and any extra administrative support is provided
•Maintain a high degree of confidentiality and integrity
B. Visitor Processing
•Register all visitors with building security portal
•Visitor names are going to be provided by colleagues or meeting organizers via email
•Ensure visitors sign-in Visitor’s Log
•Contact colleagues or meeting organizers to inform them their visitor(s) are in the reception area.
•For internal meetings direct visitors to the scheduled conference rooms.
•Assign visitor/guest security cards in accordance with the site procedures
oMaintain inventory of security cards and report missing cards promptly to Facilities
Services.
C. Conference/Meeting Support
•Meetings can range from 4 to 50 attendees and occasionally meetings can have attendees from 50 to 100 plus.
•Supporting Conference Rooms and Team Rooms
D. Catering Support Services
•Meeting hosts and Administrative Assistants will provide all catering requests to the Front of House team, and it is the responsibility of the Front of House team to place the orders.
•Processing and coding of Catering invoices
Benefits:
For information and details on employment benefits offered with this position, please visit here .Should you have any questions / concerns, please contact our HR Department via our secure website .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender(expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).