Receptionist at Rochdale Village, Inc.

DUTIES and RESPONSIBILITIES (include, but not limited to): 

• Greet and assist residents and visitors;
• Maintain and update visitor log;
• Answer phones and transfer call to their respective departments;
• Take messages if necessary;
• Separate and distribute mail to all departments;
• Record all certified, overnight mail;
• Handle out-of-town and local business calls, record same;
• Supply cooperators and public with applications for apartments, employment, move-in/out permits and other informational material in regards to Rochdale Village, Inc.;
• Check parking and apartment waiting lists status upon request;
• Record cooperators who request appointments with representatives in different departments in relation to housing-related business; and
• Perform other related duties as assigned.

QUALIFICATIONS and EXPERIENCE:

• High school diploma or equivalent; (required)
• Must be computer literate;
• Great organizational skills;
• Prior customer service experience;
• Ability to work in a fast-paced environment
• Time management - the ability to organize and manage multiple priorities;
• Ability to trouble-shoot and problem solve; and
• Excellent interpersonal and communication skills.