Receptionist - Ira Collision Center of Danvers - Group 1 Automotive, Inc.

Overview

Ira Collision Center of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail.  We are looking to add a qualified RECEPTIONIST to our team. Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and  United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of Integrity, Transparency, Professionalism, Teamwork and Respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities

• Answer all incoming collision department telephone calls according to company policies and good telephone etiquette.
• Direct telephone calls to the appropriate parties as necessary.
• Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
• Assist Customers in scheduling appointment s for repairs.
• Assist the Collision staff in contacting customers whose vehicles have been completed.
• Assist Customers with getting vehicles towed to the Collision Center
• Open Repair order for incoming appointments.
• Perform cashiering duties for payment of repairs
• Handle and account for the cash in and out in the assigned cash draw
• Provide support with faxing, typing, mail, filing, etc.

Qualifications

• Previous automotive / dealership experienced is a plus.
• Good communication skills both written and verbal
• Professional appearance and work ethic
• Superior customer service skills
• High school diploma or the equivalent

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

We are an Equal Employment Opportunity employer.