Receptionist at Sunrise Senior Living

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 7th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

The Fairfax

Job ID

2024-221356

JOB OVERVIEW

"It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"

- Sunrise Team Member

At Sunrise, As the concierge, you provide the first impression for all visitors into the Sunrise community. You will be responsible for greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:
- Retrieving night messages and distribute to appropriate mailboxes
- Direct visitors/answer questions
- Sign for packages/mail (in absence of Mailroom Clerk)
- Assist with conference room bookings
- Submit Workspeed tickets
- Handle team member requests
- Assist Office Manager, Office Assistant and Mailroom Clerk, as needed
- Special Projects
- Provide exceptional customer service to both internal and external customers
- Update/Maintain Resource and Organizational Charts Manuals
- Update Reference Guide/Hotline Numbers List
- Maintain medicine cabinet
- Stock Ladies restrooms with Listerine, cups, lotion, and hand sanitizer on all floors (Thursday weekly)

Qualifications:
- A high school diploma or GED is required
- Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
- You must have good judgment, problem solving and decision making skills as well as be an organized record keeper
- Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications

ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

At Sunrise, you will...

Make a Difference Every Day

We are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community

The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

I gnite Your Potential

We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
  
• Retirement Savings Plans
  
• Employee Assistant Program / Discount Program
  
• Paid time off (PTO), sick time, and holiday pay
  
• Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
  
• Tuition Reimbursemen t
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).