Receptionist - Legacy Toyota of Dallas
Dallas, TX 92663
About the Job
Overview: Responsibilities:
Legacy Toyota of Dallas which is new to Dallas Texas is looking to add:
Receptionists
The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department. The Receptionist ensures to have all customers that call in have a pleasant first response from our receptionist.
We have both Full and Part time positions available!
If This Sounds like You – Then Apply To This Ad – We Want To Meet You!!
In addition to competitive pay, and for our Full Time receptionists we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
- Answer all incoming calls according to all company policies with exceptional telephone skills.
- Direct phone calls to the appropriate parties as necessary.
- Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
- Coordinates questions and issues with the appropriate department personnel.
- Addresses customer concerns and issues or escalates them as needed.
- Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
- Maintain confidentiality of company and customer information at all times.
- Performs other duties as assigned.
Qualifications:
- No experience required but a PLUS!
- Automotive Dealership experience a PLUS!
- Service or hospitality industries experience a PLUS!
- Previous retail and/or customer service experience.
- Friendly with high energy and the willingness to go above and beyond.
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
- Must conduct oneself in a professional manner.
- Basic computer and Microsoft Office skills.
- Strive to respect and facilitate teamwork within all departments.
- Professional appearance and work ethic.
- Must be a team player with a strong sense of commitment to the customer and team members.
- Bilingual (Spanish) a PLUS!
Source : Legacy Toyota of Dallas