Receptionist - Rocket Pharmaceuticals
Cranbury, NJ
About the Job
Work at ROCKET PHARMA and help cure rare diseases!
Rocket Pharma is a fully integrated, clinical-stage company advancing gene therapies with curative potential for multiple rare childhood diseases. Rocket places enormous value on people and considers team member progress and well-being to be as important as the progress of its pipeline. We are looking for hands-on team players who enjoy collaborating with colleagues. We share a passion for seeking gene therapy cures for devastating diseases and making a difference for patients. This is an opportunity to become an integral part of a small, highly productive team and to help grow an entrepreneurial, scientifically driven organization that is increasingly recognized as a leading biotechnology innovator. In addition to a competitive compensation package featuring a generous 401K match and stock options, the position includes excellent health benefits.
The Receptionist manages the flow of visitors, calls, mail and deliveries at the Cranbury, New Jersey location. They will be handling all interactions in a manner that upholds and promotes the company’s positive professional reputation. The incumbent also provides a range of administrative support and assists in developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
Responsibilities:- Warmly greets and welcomes all persons entering the reception area, including employees. As the critical “first face” of the company, fosters a positive first impression for job candidates, suppliers and other visitors.
- Maintains knowledge of the whereabouts of key personnel in order to facilitate getting visitors swiftly to their appropriate destinations.
- Answers phone in a warm, yet professional manner and provides information to callers, as needed.
- Receives and sorts mail and deliveries.
- Provides direction to various vendors when making pickups.
- Keep detailed and accurate records of visitor requests, from on-location email. Update on-location calendar for daily arrivals. Keep Fob/Badge login book up to date.
- Ensures the reception area is equipped with required office supplies and that it presents a professional appearance at all times.
- Complete monthly expenses for all supplies purchased.
- Keeps all areas supplied with plates, forks, spoons, and knives.
- Helps with all food deliveries and sets up as needed.
- Provides general clerical and administrative support. Specifically, supports HR with projects, Accounting with vouchers, and provides a range of support on other ad hoc assignments for various business areas which may include preparing letters and documents, scheduling appointments/meetings, etc.
- Recommends ideas that might improve the visitor experience.
- Trained for preparation on FDA inspections – what to do, say and who to call when they arrive.
- Performs other duties as required.
- Minimum high school diploma or certification required. Associate’s or Bachelor’s degree a plus
- Minimum of 3 years of reception desk experience, preferably in a corporate setting.
- Great interpersonal/communication skills coupled with a welcoming and positive attitude to greet employees and visitors.
- Polished personal presentation.
- Tact and discretion.
- Knowledge of clerical and administrative procedures.
- Ability to organize, multitask, prioritize and work well under pressure.
- Proficient with Microsoft Office Suite (Word, Excel, Power Point, Outlook).
A diverse workforce fosters innovation and strengthens Rocket’s business. We ensure equal opportunity without discrimination or harassment in the workplace on the basis of gender, race, color, religion, national origin, age, physical or mental disability, pregnancy, citizenship, status as a protected veteran, marital status, sexual orientation, gender identity and expression, genetic information, or any other characteristic protected by applicable local, state, and federal laws.