Receptionist Coordinator - Metasys Technologies, Inc.

Receptionist Coordinator
Boston, MA (Onsite)

Manager's Job Description:

• This role will consist of basic receptionist duties: answering calls, transferring calls, following the site procedure guide. This person will be covering for a LOA, and they will overlap with a client employee for the first portion of their assignment so that they can receive training. The manager is looking for a candidate who is courteous, pleasant, and has good customer service skills.

QUALIFICATIONS (Education, Experience and Certifications) Typically Requires:

• Requires high school diploma or equivalent and 1+ years of prior switchboard experience. KNOWLEDGE, SKILLS AND ABILITIES

• Excellent organizational and communications skills
• MS Office Suite experience, specifically Word and Excel.
• Excellent customer service skills.
• Flexibility and ability to work in a team environment.
• Good communications skills WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
• Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level
• Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction
• Prepare, provide and convey diversified information
• Minimal physical effort required.
• Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers, books, files and small parts, etc.).
• Moderate dexterity
• regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
• Provide exceptional service by greeting and assisting visitors, answering incoming calls, and supporting administrative tasks.

Responsibilities:

• Greet and assist visitors, distributing name badges and scheduling meeting rooms.
• Answer and transfer calls from across the United States.
• Update company phone lists, Brag Board, and calendar.
• Maintain and update the automated messaging system.
• Participate in company and community service events.
• Perform light administrative tasks and PC support as needed.
• Assist with promotional items for the store.
• Support Administration and other teams as necessary.

Requirements:

• Excellent communication and customer service skills.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with office software and basic PC support.
• Positive, professional demeanour.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.