Receptionist - Elevation Academy

Position Title: Receptionist

Location: Chicago, IL
Employment Type: Full-Time
Reports To: Office Manager

Job Summary:

The Receptionist is responsible for managing front desk operations, welcoming visitors, handling incoming calls, and performing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Front Desk Management:

• Greet and welcome visitors in a warm and professional manner.
• Maintain a tidy and organized reception area.
• Monitor and manage the front door and visitor log.

Telephone and Email Handling:

• Answer and direct incoming phone calls to appropriate personnel.
• Respond to general inquiries via phone and email promptly and courteously.

Administrative Support:

• Assist with scheduling appointments and meetings.
• Manage and distribute incoming and outgoing mail.
• Perform data entry and update records as needed.
• Prepare and maintain office supplies inventory.

Customer Service:

• Provide accurate information to clients and visitors about the company.
• Address and resolve basic customer queries and issues.

Clerical Tasks:

• Assist with copying, scanning, and filing documents.
• Support the preparation of reports and presentations.
• Perform other clerical duties as assigned by the Office Manager.

Qualifications:

• High school diploma or equivalent; additional qualifications as an Office Assistant or Secretary will be a plus.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle sensitive information with discretion.
• Customer service orientation.