Receptionist - H.M. Brown & Associates

H.M. Brown & Associates, the premier auto brokerage in Colorado, is actively hiring a receptionist to join our growing team in Centennial, CO! A full- or part-time position is available. 

What We Offer:

• We are Colorado's premiere Automotive brokerage that provides a positive work environment focused on your success
• A career path that offers an opportunity for financial growth
• Flexible schedule with paid time off that accrues from day one of employment
• An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
• 401(K) with employer contribution
• Health and Wellness membership reimbursement of up to $75.00 (paid monthly)
• Employee discounts

Position Overview:

The Receptionist is the face of HM Brown. This essential role greets customers and vendors at the front desk, answers and transfers incoming phone calls, provides essential information and directs callers to the correct department or broker. The Receptionist must have a high level of customer service skills and be able to prioritize guests, vendors, and employee needs.

The starting pay for this position is $18.00 to $20.00 per hour.

Essential Functions:

• Managing a multi-line telephone system by answering calls in a professional and courteous manner
• Greeting incoming visitors and answering incoming calls professionally and promptly.
• Screen and document sales calls, obtain pertinent information, and transfer calls to applicable departments or brokers.
• Maintain and update the "Document Pickup Log." Manage the flow of drafts, checks, or other paperwork to be picked up. Notify the fleet contact that paperwork is ready to be picked up and call as needed on aged items.
• Maintain "Vehicle/Keys Pickup Log"/Lease Returns
• Manage Vehicle pick-up: check-in/out vehicles and distribute keys/paperwork to appropriate brokers/departments.
• Manage incoming and outgoing transport vehicles.
• Prepare thank you notes daily.
• Receive, sort, and distribute daily mail.
• Additional clerical duties may be assigned.

Who You Are:

• You value customer experience and have the proven ability to maintain a professional, friendly, positive, and helpful manner while handling phones, greeting and routing customers, vendors, and employees
• You have excellent communication and customer service skills
• You are a self-starter with effective time management and organizational skills 
• You are a reliable individual with a strong work ethic
• You are a team player who possesses a positive attitude
• You hold the quality of your work to a high standard, and details matter
• You have a sense of urgency and work efficiently in a fast-paced environment
• You like to learn new things and are looking for an opportunity to grow your career in the automotive industry

Requirements:

• All H.M. Brown employees require a Win-win customer-centric attitude!
• Minimum of 1-year professional office experience and be highly dependable and customer service oriented.
• Data entry with solid attention to detail and accuracy
• At least 18 years of age
• Ability to pass a pre-employment background check and drug screen for illegal substances
• Authorized to work in the United States

EEOC

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

ADA

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.