Receptionist - Ascension Health
Brighton, MI
About the Job
Details
+ Department: Counseling Detox Rehab
+ Schedule: PART Time 16 hours per week); 9:00am-5:00pm- some flexibility with start & end times; rotating weekends.
+ Facility: Brighton Center for Recovery
+ Compensation: $15.50- $16.50 per hour
+ Location: Brighton, MI
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._
Responsibilities
Responsible for greeting visitors, receiving telephone calls at the main Hospital switchboard and
routing calls to the appropriate department.
+ Operate multi-line telephone switchboard station, answer calls and route to appropriate personnel and/or departments. Take/route message when person is not available.
+ Greet visitors, vendors and patients; determine their needs and route to appropriate area.
+ Provide information to callers and/or visitors or direct to proper area.
+ Receive, sort and distribute mail.
+ Perform typing, and/or filing duties as assigned.
+ Participate in peer review process as required.
+ Train and orientate new associates as required.
+ Act courteously toward patients, visitors, co-workers and others.
+ Respond to the needs of patients, co-workers and all other interested parties in a timely manner.
+ Treat patients, visitors, co-workers and the public in a respectful manner at all times.
+ Attend required in-service training sessions and staff meetings.
+ Maintain a current level of knowledge regarding the field.
+ Maintain a safe and clean environment.
+ Comply with all infection control and safety policies/procedures.
+ Comply with regulatory agencies.
+ Perform other duties as assigned.
+ Specific Knowledge, Skills, Abilities:
+ Demonstrate proficiency in operation of basic office machines.
+ Pleasant telephone mannerisms.
+ Interpersonal skills necessary to deal effectively with associates, patients and families.
+ Physical ability, with or without accommodation, to finger, grasp, kneel, lift up to 20 pounds, pull, push, reach and conduct repetitive movement.
+ Sensory and communicative skills, with or without accommodation, to feel, hear, see and speak.
Requirements
Education:
+ High School diploma or equivalent is required.
Work Experience:
+ Previous work experience in a business setting and/or greeting the public required.
Additional Preferences
+ Previous experience in behavioral health or SUD work preferred but not required.
+ Good patient facing manners and etiquette.
Why Join Our Team
Ascension Michigan operates 16 hospitals and more than 300 related healthcare facilities that together employ nearly 23,000 compassionate associates. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve throughout Michigan.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
+ Department: Counseling Detox Rehab
+ Schedule: PART Time 16 hours per week); 9:00am-5:00pm- some flexibility with start & end times; rotating weekends.
+ Facility: Brighton Center for Recovery
+ Compensation: $15.50- $16.50 per hour
+ Location: Brighton, MI
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._
Responsibilities
Responsible for greeting visitors, receiving telephone calls at the main Hospital switchboard and
routing calls to the appropriate department.
+ Operate multi-line telephone switchboard station, answer calls and route to appropriate personnel and/or departments. Take/route message when person is not available.
+ Greet visitors, vendors and patients; determine their needs and route to appropriate area.
+ Provide information to callers and/or visitors or direct to proper area.
+ Receive, sort and distribute mail.
+ Perform typing, and/or filing duties as assigned.
+ Participate in peer review process as required.
+ Train and orientate new associates as required.
+ Act courteously toward patients, visitors, co-workers and others.
+ Respond to the needs of patients, co-workers and all other interested parties in a timely manner.
+ Treat patients, visitors, co-workers and the public in a respectful manner at all times.
+ Attend required in-service training sessions and staff meetings.
+ Maintain a current level of knowledge regarding the field.
+ Maintain a safe and clean environment.
+ Comply with all infection control and safety policies/procedures.
+ Comply with regulatory agencies.
+ Perform other duties as assigned.
+ Specific Knowledge, Skills, Abilities:
+ Demonstrate proficiency in operation of basic office machines.
+ Pleasant telephone mannerisms.
+ Interpersonal skills necessary to deal effectively with associates, patients and families.
+ Physical ability, with or without accommodation, to finger, grasp, kneel, lift up to 20 pounds, pull, push, reach and conduct repetitive movement.
+ Sensory and communicative skills, with or without accommodation, to feel, hear, see and speak.
Requirements
Education:
+ High School diploma or equivalent is required.
Work Experience:
+ Previous work experience in a business setting and/or greeting the public required.
Additional Preferences
+ Previous experience in behavioral health or SUD work preferred but not required.
+ Good patient facing manners and etiquette.
Why Join Our Team
Ascension Michigan operates 16 hospitals and more than 300 related healthcare facilities that together employ nearly 23,000 compassionate associates. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve throughout Michigan.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)
Source : Ascension Health