Receptionist / BDC Representative - The Ford Store San Leandro

Are you a people person who thrives on helping customers? Do you have excellent communication skills? If so, The Ford Store San Leandro—a family-owned and operated dealership—is looking for you! We’re seeking a motivated Receptionist as our Business Development Center Representative (BDC) to join our growing team.

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What You’ll Do:

● Answer inbound calls, emails, and texts to assist customers.

● Schedule appointments and follow up with potential leads.

● Provide excellent customer service while promoting our dealership's inventory.

● Maintain accurate records of all customer interactions in our CRM system.

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What We’re Looking For:

● Bilingual (English and Spanish) is a bonus, but not required.

● BDC experience is a bonus, but not required.

● Excellent communication and phone skills.

● Ability to work independently and as part of a team.

● Customer service experience is a plus.

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Why Work With Us?

● Family-Owned and Operated: Join a team that values integrity, teamwork, and community.

● Great Benefits: Competitive pay, medical, dental, vision, and 401(k) options.

● Growth Opportunities: We invest in our team and promote from within.

● Positive Work Environment: A supportive team and leadership that values you..

● A Great Team: Work alongside professionals who care about success and customer satisfaction.