Receptionist - Dialysis Clinic, Inc.

Overview

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

The receptionist is responsible for directing patients, visitors, answering the phone, filing medical records, scheduling patient appointments, interacting with patients and staff. 

Schedule: Full-time, five 8-hour shifts; Weekends off; no overnight shifts

Compensation: Pay range from $14-$17 per hour, depending on qualifications and experience

Benefits:

• Comprehensive medical, dental and vision benefits
• Life and long-term care insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

Responsibilities

What You Can Expect:

• Answers the telephone in a pleasant voice, determining the caller's need and forwarding the caller to the appropriate person.
• Takes messages for staff.
• Greets and assists visitors.
• Receives, sorts and routes mail.  Prepares mail for pick-up.
• Logs payments received.
• Keeps the waiting room clutter-free.
• Assists other disciplines as assigned.  This may include, but is not limited to: back-up data entry, preparing meeting agendas, and verifying current insurance status. 

Qualifications

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

Education/Training:

• High school diploma or general education degree (GED)
• One to three months related experience and/or training
• Equivalent combination of education and experience. 
• Should have knowledge of Spreadsheet software and Word Processing software

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

DCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.  If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

For more information about equal opportunity please see: 

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;

https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and

https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles