Receptionist and Administrative Assistant - San Francisco Friends

Title of position:  Receptionist and Administrative Assistant

Job Class:  Full-time, non-exempt, year-round

Reports to:  Operations Manager 

Pay Range: $28 -$30 per hour

Benefits include:  medical, dental, vision, and term life insurance of $50,000 subsidized at 100% for employees; life insurance; long-term disability insurance; matching 403b; generous time off benefits including personal time, academic vacations, and sick leave; professional development.

The San Francisco Friends School (SFFS), located in the heart of the Mission District in San Francisco, educates K-8 students in the tradition of Quaker learning. By example and commitment, we hope to inspire all connected with our school to work together toward a peaceful and caring society. For further information about San Francisco Friends School’s beginnings, mission and philosophy, please visit our website at​ www.sffriendsschool.org.

Job Summary: 

The San Francisco Friends School seeks a personable, organized and detail-oriented individual to fill the role of Receptionist and Administrative Assistant. The Receptionist/Assistant will work with the entire school community and in close collaboration with the Chief Finance and Operations Office and the Operations Manager to create a welcoming first impression of the Friends community and ensure the safe and smooth flow of traffic throughout the school. 

Job Responsibilities:

Receptionist: check in visitors to ensure a safe environment and greet all guests in a warm and welcoming manner including parents, students, vendors, prospective students/families and others on campus. In addition, the front desk is responsible for collecting attendance, helping monitor the daily lunch program, distributing mail, ordering supplies, and a knowledge of in-house events. Exceptional reliability is a must. 

Administrative duties: providing administrative support to Senior Leadership which includes calendaring and special projects.

Job Duties:

• Interact with the public on a daily basis, with a positive, engaging outlook – primarily in person but also by phone, and by email. Direct visitors as appropriate; respond to a wide variety of questions and create an excellent first impression for SFFS. 
• Offer courteous, efficient and friendly support to all faculty and staff members
• Check in visitors and monitor security cameras with Verkada, a cloud-based visitor management system; Coordinate with security as needed
• Read email daily and monitor the In House Calendar to be up to date on events
• Send daily lunch reports to faculty and digitally record any emergency lunches
• Collect daily attendance and check in late students, using the Veracross database program
• Handle sensitive, personal information with complete confidentiality and discretion
• Point person for first floor emergency team, takes administrator attendance in case of emergency; records drills
• Order general office supplies and keep Hub/Pub well supplied and organized including materials, forms etc. 
• Manage incoming and outgoing mail, and deliveries
• Maintain a neat, organized front desk area free of clutter and personal items
• Maintain lost and found area and encourage pick up of items 

• Calendaring support for Senior Leadership 
• Attend school events/meetings as required

Desired Qualifications

• Reliable and timely attendance 
• Excellent interpersonal skills including a sense of humor, good judgment, patience, discretion
• Ability to communicate clearly and warmly in-person, through email and by phone 
• Strong organization skills, including excellent attention to detail
• Ability to multi-task across multiple projects and manage shifting priorities 
• Flexibility to work occasional evenings/weekends/overtime a plus

Job Requirements (demonstration of the following):

• Bachelor’s degree or equivalent strongly preferred, 
• Bilingual, Spanish strongly preferred
• Two or more years of relevant administrative experience
• Superb customer service skills 
• Excellent organizational skills/attention to detail 
• Proficiency in MS office and Google Docs and the utmost 

sensitivity to confidential information 

• Ability to multi-task/prioritize required and must have a can-do, problem solving orientation 
• Experience working with teachers and elementary aged children a plus, at minimum an authentic interest in becoming part of the team and engaging in the work we do 
• Ability to work as a collaborative team member
• Strong sense of professionalism and maturity
• Self-starter with a solutions-orientation, asks questions/offers alternatives

Physical requirements: 

•  Must be able to sit and stand for long periods of time and have good mobility skills. 
•  Must be able to stoop, kneel, and reach and extend arms in any direction. 
•  Must have close visual acuity to perform activities such as: viewing a computer terminal and similar devices, extensive reading, etc. 
•  Light lifting

Employment Clearances required:

• Livescan Background
• US Employment eligibility
• TB Clearance certificate

EEO Commitment:

The San Francisco Friends School is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity or expression, sexual orientation, disability, age, military or veteran status, marital status or any other category protected by law.  The school also makes reasonable accommodations for qualified applicants with disabilities; candidates who need accommodations in order to apply for this position should request an accommodation as part of the submission of interest.

How to apply:

Interested candidates should submit a cover letter and resume.

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