Receptionist/Administrative Assistant (Entry Level) - Communication Technology Services (CTS)

Receptionist/Administrative Assistant (Entry Level)

This is an office-based position providing administrative support to the Design Center and other departments as needed.

Job Description:

The Receptionist will be the first point of contact for our guests, offering a friendly and professional welcome to visitors and callers. This role requires excellent communication skills, attention to detail, and the ability to multitask in a professional environment. Alongside providing exceptional customer service to guests, the Receptionist also assists with various administrative tasks, contributing to the smooth operation of our office environment.

Reports to Operations Manager

Responsibilities:

• Greeting and welcoming guests with a positive and professional attitude.
• Answering incoming phone calls and directing inquiries to the appropriate department.
• Issuing badges to employees and visitors and maintaining check in/out logs
• Ensuring the office is well-presented for guests and anticipating the needs of the individual guests and visitors including decorations and seasonal displays.
• Stocking and organizing the conference room for meetings and events.
• Managing scheduling and check-in for conference room reservations.
• Ordering lunches and setting up meals for guests and events
• Managing the monthly celebration and Employee of the Month programs.
• Maintaining inventory of office supplies and restocking as needed, including purchasing from additional suppliers.
• Coordinate/Manage the Event Committee for team building events with Operations Manager
• Auditing weekly timesheets and validating job numbers
• Coordinate with various suppliers and vendors
• Accepting deliveries
• Tracking employee PTO (Paid Time Off) and maintaining accurate records.
• Prepare reports and tracking tools for specific data queries.
• Back up the Operations Assistant
• Assist Operations Manager with additional administrative tasks as needed.

Requirements:

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite and basic office equipment.
• Ability to multitask and prioritize tasks effectively.
• Previous experience in a receptionist or administrative role preferred.
• Familiarity with inventory management systems is a plus.
• A positive and professional demeanor with a commitment to providing outstanding customer service.

Qualifications:

• High School Diploma, Associate or Bachelor’s degree preferred.
• Must pass background check.
• Strong computer skills, including proficiency with MS Word, Excel & PowerPoint and Email.
• Can do/ will do attitude & ability to multi-task.
• Excellent verbal and written communication skills.