RECEPTIONIST/ACCOUNT PAYABLES FOR SKILLED NURSING FACILITY - The Rehabilitation Center of Santa Monica

Summary Description:

Performs a variety of clerical / administrative services to support the basic accounts payable functions. In some facilities, this position may be combined with the HR/Payroll Coordinator functions as the Human Resources Designee. This position also represents the company in a positive and professional manner while greeting visitors, answering telephone, and directing calls.

Essential Functions and Responsibilities: 

1.             Processes accounts payable data within established timeframes.

2.             Provides accounting reports as requested.

3.             Types, files, and distributes correspondence as directed.

4.             Answers telephone, determines nature of call and relays information within the facility as necessary.

5.             Receives and follows reception schedule/instructions from the supervisor and as outlined in the established policies and procedures.

6.             Operates paging/telephone system as required.

7.             Responds to inquiries and releases information in accordance with established policies and procedures.

8.             Answers all vendor calls

9.             Follows all established safety procedures and precautions when operating office equipment

10.          Ensures outgoing mail is ready for pick up.

11.          Sorts and distributes incoming mail.

12.          Prepares vouchers, checks invoices, posts accounts payables, etc. as directed.

13.          Maintains files on purchase orders, invoices, paid vouchers, canceled checks, etc.

14.          Reports all unsafe/hazardous conditions, defective equipment, etc. to the supervisor immediately.

15.          Ensures administrative supplies have been replenished in work area as necessary.

16.          Maintains a current file or list of patients/residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.

17.          Maintains a current listing of critical care patients/residents and/or patients/residents who may not receive phone calls due to their condition.  Refers such calls to charge nurse as deemed appropriate.

18.          Responds to requests from within the facility and locates personnel through the paging system.

19.          Gives directions/information to visitors, guests, patients/residents, sales representatives, etc.

20.          Report suspicious persons or information to supervisor immediately.

21.          Ensures guest and visitors abide by existing rules and refuses admission to persons as directed.

22.          Maintains CONFIDENTIALITY of all pertinent information and pertinent patient/resident care information to ensure patient/ resident rights are protected.

23.          Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.

24.          Follows established safety procedures and precautions when operating office equipment.

25.          Reports equipment malfunctions or breakdowns as soon as possible.

26.          Attends and participates in in-service educational classes and on-the-job training programs as directed. And participates in workshops, seminars, etc. as approved.

27.          Immediately reports unsafe or hazardous conditions to supervisor.

28.          Ensures that patients/residents rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to wage complaints, are followed.

29.          Participates in the overall quality assessment and improvement program activities. 

Other Duties:

1.       As this job description is not intended to be all-inclusive, the employee will be expected to perform other essential functions and duties as assigned. 

Physical Demands of Position:

1. The physical demands described here representative those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand and walk. The employee is frequently required to sit; use hands and fingers, may need to, feel or reach with hands and arms, also talk or hear. Occasionally physical effort with light to medium objects. Occasionally required to lift objects of 10 to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

Standard Responsibilities:

1. Supports the Facilities.
2. Is knowledgeable of patient/resident rights and promotes an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment. 
3. Supports, cooperates with, and implements specific procedures and programs for:

A.             Safety, including precautions and safe work practices, established fire/ safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

B.             Confidentiality and privacy of all data, including patient/resident, employee and operations data.

C.             Compliance with all regulatory requirements.

D.             Compliance with and enforcement of current law and policy to provide a work environment free from harassment and all illegal and discriminatory behavior.

1. Supports and participates in common teamwork:

A.             Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.

B.             Uses tactful, appropriate communications in sensitive and emotional situations.

C.             Reports complaints, problems and concerns regarding co-workers, management or residents in accordance with company policy.

D.             Promotes positive public relations with patients, residents, family members and guests.

E.             Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.

1. Agrees to comply with the Code of Conduct.  

Employment Standards:

Education:             Must be a high school graduate, or equivalent. 

Experience:           A minimum of two (2) years of experience in bookkeeping is preferred.

Other:                    Must have mathematical and analytical skills; possess basic computer skills.

Working Conditions:

 Works in office areas as well as throughout the facility.  Must be able to move about intermittently during working hours including standing, lifting, bending, stooping, twisting, pushing and pulling. Must be able to read, write and speak the English language.  Must be able to transfer residents and assist in emergency evacuations.   Interacts with residents, family members, staff, visitors, government agencies/ personnel, etc., under all conditions/ circumstances.  Must be able to relate and work with the disabled, ill, elderly, emotionally upset and at times, hostile people within the facility.  May be involved in community/civic health matters/ projects.   May be exposed to infectious waste, diseases, conditions, etc., including exposure to the AIDS and hepatitis B viruses.  Must be able to effectively communicate with the management staff, medical staff, nursing staff, and other unit supervisors.  Maintains a liaison with residents, their families, support staff, etc. to assure that the residents’ needs are continually met. 

Receipt and Acknowledgment:

 I acknowledge and understand that:

Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind.  My employment is contingent upon acceptable job performance at all times. 

The job description provides a general summary of the position in which I am employed, that the contents of this job description are job requirements and, at this time, I know of no limitations that would prevent me from performing these functions with or without reasonable accommodation.  I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.

Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations.

I have read the above position description and fully understand the requirements set forth therein.  I hereby accept the position and agree to abide by the requirements set forth.

HOURLY WAGE RATE RANGE: $17.00 to $19.00 DEPENDING ON EXPERIENCE