Reader Services and Administrative Assistant - JR28107-3800 - The University of Chicago

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information, please see:
https://illinoisjoblink.illinois.gov/jobs/12375447 Department
Library R & L - SCRC Public Services
About the Department
Library About the Department Standard Language:
Widely known as guardian of one of the largest academic library
collections in North America, the University of Chicago Library is
redefining its role as a provider of services within an increasingly
open global knowledge ecosystem. We value open and equitable access to
knowledge, freedom of speech and inquiry, and working in partnership
within and beyond the UChicago community. We are creating a working
environment that embraces innovation and respect and that celebrates and
develops staff.
As part of the University of Chicago, we offer a wide variety of strong
benefits and programs to academics and staff. From a choice of
comprehensive health plan options and wellness programs, short and
long-term disability insurance, continuing education opportunities
including educational assistance plans, competitive retirement plans and
paid time off (vacation, personal and university holidays), we're
committed to providing benefits and a work environment that matters!
Job Information
Job Summary:
Under the direction of the Public Services Supervisor, and following
Special Collections Research Center's (SCRC) guidelines, the Reader
Services and Administrative Assistant (RSAA) performs both a broad range
of complex library tasks and administrative support duties. This
position shares responsibility for staffing the SCRC circulation desk
and oversees circulation and use of materials in the Reading Room. This
position applies specialized technical and bibliographic skills and/or
subject knowledge to support access to the collections. The RSAA
provides administrative support for the Director of Special Collections,
and for Center-wide activities.
Responsibilities:
- Reader Services Support:
- Shares responsibility with the 2nd Reader Services & Administrative
Assistant for welcoming and providing preliminary orientation to
Special Collections classes, researchers, and visitors.
- Registers new researchers and assists with setting up new Aeon user
accounts, explains guidelines for use of Special Collections
materials.
- Shares responsibility with the 2nd Reader Services & Administrative
Assistant for prompt and accurate circulation of materials in the
reading room, including transactions with readers, and routing items
for holds, preservation attention, and reshelving; as well as for
all associated record-keeping.
- Shares responsibility with the 2nd Reader Services & Administrative
Assistant for oversight of the Special Collections reading room and
all public areas on the first floor of the department, monitors
circulation of materials and people within these spaces.
- Responds to onsite and remote PDF scan requests through LibAnswers
as assigned.
- Shares responsibility with the 2nd Reader Services & Administrative
Assistant for referring onsite and remote reference queries to the
Center's Reader Services Librarian and other staff members.
- Serves as back up for paging duties.
- Works Tuesday and Wednesday evenings in rotation with other staff.
- Administrative Support:
- Answers the main telephone; sorts and routes mail.
- Maintains select pages on the Center's public website and the
Library intranet, Loop.
- Maintains the Center's paper files.
- Manages applications and correspondence for Platzman Fellowship;
maintains spreadsheets and administrative information about each
cohort of Fellows; provides assistance with arrangements for on-site
visits by Fellows.
- Provides support for events hosted in SCRC, including liaising with
event contact person, handling cate ing, and facilitating room setup
with Library Building Services.
- Manages correspondence and related administrative support for the
SCRC Director.
- Produces and distributes documents and reports including the annual
reports for the department and division.
- Maintains and compiles select SCRC reader services statistics
- Serves as the SCRC contact within the Library and the University for
supplies and office equipment.
- Performs additional duties as assigned.
Competencies:
Manage interpersonal relationships and interact/communicate with
clarity, tact, and courtesy with patrons, staff, faculty, students, and
others; communicate effectively in English, both orally and in writing;
identify priorities; recognize and resolve or refer problems; work
effectively with supervisor and as a part of a team; and use or learn a
range of position-related software applications.
Demonstrated ability to read and interpret complex documentation
required.
Demonstrated strong organization skills and attention to detail and
accuracy, with the ability to sustain attention to detail over long
stretches of time, required.
Demonstrated ability to handle confidential