Read House Banquet Server - Avocet Hospitality Group

Banquet Server at The Read House Hotel

The Read House Hotel is seeking candidates who exude professionalism and strive for excellence in customer service for part-time/ on-call Banquet Server positions!

On-call Banquet Servers are scheduled on an as-needed basis.

Chattanooga’s award-winning historic hotel, The Read House, has been hosting guests and visitors since 1872! Start a new career journey with classic elegance at The Read House Hotel!

WHAT WE HAVE TO OFFER

Location: 107 West MLK Blvd, Chattanooga, TN 37402

Salary: $7.25 per hour + Gratuity ($20+ per hour average!)

Benefits:

• A Culture that Values Passion, Individuality, and Fun!
• Opportunities for Internal Growth and Development
• Paid Time Off (PTO)
• Paid Holidays
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Provided & Voluntary Life Insurance
• Short & Long-Term Disability Insurance
• Accident & Critical Illness Insurance
• Employee Assistance Program
• Traditional 401(k) & Roth 401(k) with Employer Match up to 3.5%
• Referral Bonus Program
• Earned Wage Access through PayActiv- access to your earned wages before payday!
• Hotel & Restaurant Discounts at Avocet Hospitality Properties
• Employee Meal Option
• Starbucks Discount
• Garage Parking Discount

WHO WE ARE LOOKING FOR

As a Read House Banquet Server, you will deliver unique dining experience to each guest, with the utmost care placed on accuracy, timeliness, and hospitality! You will pride yourself on professionalism and demonstrate all aspects of fist class food and beverage service.

Primary Duties & Responsibilities

• Serve patrons food and beverages in a positive and friendly manner and maintain dining ambiance with an enthusiastic attitude
• Help to set up chairs, tables, linens, buffets, etc. for banquet events according to the clients’ request
• Read banquet event orders and diagrams and correctly execute the details of the event
• Present food service in a prompt and efficient manner with appropriate condiments
• Respond to guest requirements by inquiring of needs and observing the dining process
• Maintain table cleanliness by removing courses when completed, replenishing utensils as needed, refilling beverages, and being alert to patron spills or other needs
• Complete all required side work to include polishing silverware and glassware, cleaning, and preparing the banquet areas
• Assist in the setup and break down of events, and return all furniture and equipment to appropriate storage area
• Assist in any other aspect of banquet event service where necessary
• Abide by all company and state guidelines regarding safe food handling and the sales and service of alcoholic beverages
• Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires

Job Requirements

Education/ Experience:

• High school diploma or equivalent preferred
• One to two years of food service experience preferred
• Banquet service or equivalent experience preferred
• TABC Server Permit required within 60 days of hire

Skills:

• Excellent communication skills with guests, team members, and management
• Ability to work efficiently with strong attention to detail
• Ability to work both independently and and as a team and remain motivated

Physical & Mental Requirements:

• Ability to frequently lift, carry, push, pull, or otherwise move up to 50 pounds and occasionally lift, carry, push, pull, or otherwise move up to 75 pounds with or without assistance
• Ability to stand for extended periods of time, sometimes more than 8 hours
• Ability to hand carry service trays with 10 covered entree plates
• Ascend and descend stairs with varying levels of height
• Ability to traverse all banquet service areas (12 venues, 17,000 square feet)
• Hear at a basic level and communicate with coworkers and guests
• Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables
• Ability to apply patience and understanding to all persons and situations
• Ability to perform well under pressure to meet the needs of guests, team members and/ or management

Work Environment:

• The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.
• Ability to work varied shift lengths including weekends and late night events
• This position requires the ability to work in temperatures of varying degrees

WHO WE ARE

The Roaring '20s are alive and prosperous in Chattanooga at the Historic Read House Hotel. We embrace the "Great Gatsby" era of grandeur and opulence and project the right balance of luxury and rebellious spirit in everything we do. At the Read House, service reigns supreme. We empower our team through support, growth and camaraderie which is instrumental in our culture of genuine hospitality and taking care of guests at every turn. Take the plunge, and be a part of this fun and exciting journey.

*2022, 2023, & 2024 Finalist for Chattanooga’s Best of the Best Hospitality Employer!*

Step back in time and visit The Read House Hotel! (www.thereadhousehotel.com)

EOE / DFWP