RCM Specialist - Billing Support at JAG Physical Therapy

Revenue Cycle Management Specialist 

A Revenue Cycle Management Specialist I can work in all facets of the revenue cycle department. This role is focused on claims processing, managing accounts receivable, and ensuring proper collection is made on account within best practice timeframes. Problem solving skills are required as the specialist must be able to use various tools, analyze the situation, research data, and resolve and/or formulate a decision.

Who We Are:

JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area’s top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area’s largest healthcare systems and insurance providers. 

What You’ll Love About Us:

• Competitive pay

• Health, Dental, & Vision Benefits

• HSA Options including dependent care, medical, and commuter benefits

• $10,000.00 Term Life Insurance benefit at NO cost to employees

• up to 3 weeks PTO

• 401(k) with company match

• Yearly review for growth opportunities

• Tuition discounts for employees and their families

• TicketsAtWork and LifeMart company perks

• Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie 

What You’ll Need:

• High School or GED

• 2 to 3 years related work experience with Physical Therapy experience preferred

• Experience in EMRs and other medical billing software

• Knowledge of billing requirements and regulations of major payers

• Problem solving skills with attention to detail

• Strong verbal and written communication skills

• Excellent Customer service

• Proficient computer skills and knowledge of Microsoft Office

• Ability to prioritize and manage multiple tasks

What You’ll Do:

• Identify trends and root causes related to RCM processes

• Responsible for clean claim billing, claim adjudication, denial management, payment posting, underpayments, patient liability, and other revenue cycle processes

• Completing daily worklist as assigned by leadership

• Identify challenges and opportunities for improvement

• Educate patients, staff, and/or providers regarding best practices

• Responsible for entering data in an accurate manner

• Documenting best practices and creating new workflows

• Provide excellent customer service to our patients and internal teams 

• Other duties as assigned 

Important Disclaimer Notice:

The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this job description at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you’ll love about us section is based on full time employment with the company and is not guaranteed based on employment type.

Education

• High School or better

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group