RCM Performance Analyst - Modernizing Medicine Inc
Boca Raton, FL
About the Job
We are united in our mission to make a positive impact on healthcare. Join Us!
- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
ModMed is hiring a driven RCM Performance Analyst to join our positive, passionate, and high-performing RCM Operations team focused on [conducting in-depth analysis of revenue cycle data, performance metrics, and industry trends to derive actionable insights. This is an exciting opportunity to provide strategic recommendations to optimize revenue cycle processes within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
- Perform in-depth analysis of financial data, including claims, denials, and payment trends. Use data analytics tools to identify patterns and areas for improvement.
- Investigate and resolve issues related to billing errors, denials, and other common trends across BOOST. Collaborate with stakeholders to address root causes and implement solutions.
- Investigate the root causes of escalations, coordinate with internal teams to resolve problems, and ensure timely and satisfactory resolution. Maintain clear communication with the Client Success teams throughout the process.
- Prepare and present reports.
Skills & Requirements:
- Minimum of 3 years of previous RCM experience.
- Ability to analyze financial and operational data to identify trends and discrepancies.
- Proficiency in data analysis tools (i.e. Excel, Google Sheets, etc) and experience with data software (i.e. Power BI).
- Strong analytical skills to address complex issues and develop effective solutions.
- Analytical thinking, attention to detail and decision-making abilities.
- Exceptional written, verbal and interpersonal communication skills required.
- Knowledge of medical billing/coding, front-office, physician practice management and healthcare business processes.
- Strong understanding of various insurance carriers, including Medicare, private HMOs, and PPOs.
- Ability to manage and integrate information located in multiple software systems.
- Experience working with global vendors, preferred.
- Professional, patient and balanced approach to handling tasks of varying priority levels.
- Ability to work independently as well as part of a large RCM team.
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ModMed Benefits Highlight:
At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.