RCM Client Success Manager - Spectrum Billing Solutions

Spectrum Billing Solutions offers industry-leading revenue cycle management services for healthcare providers. Our team has deep industry knowledge, technology, and experience to ensure our client’s revenue cycle is managed in the most efficient and streamlined manner.

We are expanding and seeking to add a self-motivated, tenacious and purpose-driven RCM Client Success Manager to our team. If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you.

Do you find relationship building with clients is your strong suit?
Do you have a solid understanding of Revenue Cycle?

The Client Success Manager will be responsible for:

• Foster and develop strong client relationships.
• Serve as primary point of contact for client communications.
• Work cohesively with internal Revenue Cycle Management (RCM) team.
• Maintain understanding of RCM functions and workflows.
• Serve as client partner and liaison while effectively collaborating with team members.
• Identify needs of clients and opportunities for improvement.
• Participate in presentations to prospective clients.
• Manage new client implementations.
• Attend company-wide and team-specific meetings.
• Participate in marketing and business development strategy.

What we offer you:

• Flexible work environment – Remote, Hybrid or fully in office.
• Competitive Salary with Bonus Structure – Salary is based on your years of experience
• Growth opportunities – We are a growing company and want to promote within our team.
• Benefits – Medical, Dental, Vision
• Flexible Paid Time Off – 3 weeks PTO time, which increases with your tenure
• 401K – with Company match
• Supplemental Benefits

Qualifications:

• 3 years of client relationship management and/or business development experience.
• Healthcare and RCM experience preferred.
• Self-starter, comfortable in a deadline-oriented environment.
• Detail-oriented and takes pride in delivering quality work.
• Demonstrated skills in delivering results.
• Master’s Degree or equivalent experience.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office including Word, Excel and PowerPoint.

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