RB Operation Risk Management Specialist - Intelliswift Software Inc
Coppell, TX 75019
About the Job
Pay rate range - $24/hr. to $26/hr. on W2
Location: Coppell, TX ( 100% on-site position)
Top 3 must-haves:
1. Bachelor's Degree
2. Excel experience needed (intermediate ok)
3. Analytical thinking
Logistics or business analyst background preferred but open to any recent college grad
Requires a Bachelor's degree (associate degree ok as well) and 0-3 years of job-related experience as preference and prior experience in telecommunications a plus
Would like Korean Bilingual would be a plus but not required
Position Summary:
This position provides strategic direction, project management oversight, and expertise to partner with business units to drive the development of the operational improvement by performing self-assessment and continuously identifying and improving business risk area.
This position requires excellent communication skills, excellent relationship building emotional intelligence, and self-motivation
Essential Duties And Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will:
• Manage the performance metrics for key repair operation indicators.
• Report on critical performance metrics on a routine basis and work on special projects as requested.
• Perform overall audit of RB operations and process and identify opportunities for cost reduction and efficiency through the development of a business.
• Provide continual solution recommendations from gap analysis in process and performance.
• Create ROI for new programs and rollout to normal operations.
• Collaborate with critical stakeholders to share insight and develop recommendations.
• Run buffer simulation and monitor if the proper buffer level is managed.
• Monitor RUR (ER/BER) ship-out trend on a weekly basis, and request the Engineering team for analysis on any up/down trend that customers may be concerned.
• Compile the management report on a weekly basis.
• Perform self-assessment. Identify business risk areas, and compile a report.
• Oversee, lead and participate in project meetings with other departments.
• Ensure completion of tasks and seek the final decision from management.
Background/Experience to qualify for this position, the following minimal background and skill levels are required:
• Requires a Bachelor's degree and 0-3 years of job-related experience as preference and prior experience in telecommunications a plus.
• Experience with MS Office including but not limited to, Excel, Word, and Access.
• Would be a plus if they have experience conducting internal and third-party audits required. Must be able to write, read, analyze, and interpret technical journals and procedures.
• Must be able to speak in mathematical/statistical terms (normality, probability, complex numbers, and logarithms are commonly used as references).
• Skilled at evaluating data from multiple angles to identify discrepancies and opportunities for improvement.
Necessary Skills/Attributes for this position the following skills and abilities must be demonstrated at a proficient level:
• The ability to develop and maintain excellent working relationships with multiples levels within the company and with external contacts including customers, authorized service agents, sales team members, etc.
• Must be able to influence others in acceptance, and approval and to provide technical clarification.
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information, and to plan and prioritize multiple work assignments.
• The ability to read, write, provide critical technical review and prepare reports, technical manuals, test procedures and technical product information.
• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
• Knowledge of Korean (speaking, reading, translating to English) is considered a strong advantage.
• Work under very little supervision and guidance to identify and ensure achievement of production team goals and to complete individual work assignments within established deadlines.
• The demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.
• Exposed to situations where only broad and general guidelines for solving problems exist.
• Job duties require analysis and judgment of functional practices and daily experiences be used to determine appropriate courses of action.
Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:
• Work generally performed in an office, lab, warehouse, or user environment.
• May operate PC between 50% - 100% in an alternating sedentary and highly mobile position.
• Lift, move, or adjust general test equipment, boxes, supplies, materials or products weighing up to 50 pounds using proper materials handling equipment and procedures.
• High level of visual acuity, numeric/character distinction and moderate color distinction for accurate test equipment operation, for information analysis and error recognition.
• High hand/finger dexterity with fine motor coordination skills to perform electronic component repair work.
• Machines, tools, equipment, and work aids representative and commonly associated with electronic component test, assembly and repair work including test equipment, testing devices, technician hand tools, cables, etc; first aid kit is available and prescription safety glasses are required in certain test areas.
• May require working additional hours beyond normal schedule.
• Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical
Location: Coppell, TX ( 100% on-site position)
Top 3 must-haves:
1. Bachelor's Degree
2. Excel experience needed (intermediate ok)
3. Analytical thinking
Logistics or business analyst background preferred but open to any recent college grad
Requires a Bachelor's degree (associate degree ok as well) and 0-3 years of job-related experience as preference and prior experience in telecommunications a plus
Would like Korean Bilingual would be a plus but not required
Position Summary:
This position provides strategic direction, project management oversight, and expertise to partner with business units to drive the development of the operational improvement by performing self-assessment and continuously identifying and improving business risk area.
This position requires excellent communication skills, excellent relationship building emotional intelligence, and self-motivation
Essential Duties And Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will:
• Manage the performance metrics for key repair operation indicators.
• Report on critical performance metrics on a routine basis and work on special projects as requested.
• Perform overall audit of RB operations and process and identify opportunities for cost reduction and efficiency through the development of a business.
• Provide continual solution recommendations from gap analysis in process and performance.
• Create ROI for new programs and rollout to normal operations.
• Collaborate with critical stakeholders to share insight and develop recommendations.
• Run buffer simulation and monitor if the proper buffer level is managed.
• Monitor RUR (ER/BER) ship-out trend on a weekly basis, and request the Engineering team for analysis on any up/down trend that customers may be concerned.
• Compile the management report on a weekly basis.
• Perform self-assessment. Identify business risk areas, and compile a report.
• Oversee, lead and participate in project meetings with other departments.
• Ensure completion of tasks and seek the final decision from management.
Background/Experience to qualify for this position, the following minimal background and skill levels are required:
• Requires a Bachelor's degree and 0-3 years of job-related experience as preference and prior experience in telecommunications a plus.
• Experience with MS Office including but not limited to, Excel, Word, and Access.
• Would be a plus if they have experience conducting internal and third-party audits required. Must be able to write, read, analyze, and interpret technical journals and procedures.
• Must be able to speak in mathematical/statistical terms (normality, probability, complex numbers, and logarithms are commonly used as references).
• Skilled at evaluating data from multiple angles to identify discrepancies and opportunities for improvement.
Necessary Skills/Attributes for this position the following skills and abilities must be demonstrated at a proficient level:
• The ability to develop and maintain excellent working relationships with multiples levels within the company and with external contacts including customers, authorized service agents, sales team members, etc.
• Must be able to influence others in acceptance, and approval and to provide technical clarification.
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information, and to plan and prioritize multiple work assignments.
• The ability to read, write, provide critical technical review and prepare reports, technical manuals, test procedures and technical product information.
• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
• Knowledge of Korean (speaking, reading, translating to English) is considered a strong advantage.
• Work under very little supervision and guidance to identify and ensure achievement of production team goals and to complete individual work assignments within established deadlines.
• The demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.
• Exposed to situations where only broad and general guidelines for solving problems exist.
• Job duties require analysis and judgment of functional practices and daily experiences be used to determine appropriate courses of action.
Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:
• Work generally performed in an office, lab, warehouse, or user environment.
• May operate PC between 50% - 100% in an alternating sedentary and highly mobile position.
• Lift, move, or adjust general test equipment, boxes, supplies, materials or products weighing up to 50 pounds using proper materials handling equipment and procedures.
• High level of visual acuity, numeric/character distinction and moderate color distinction for accurate test equipment operation, for information analysis and error recognition.
• High hand/finger dexterity with fine motor coordination skills to perform electronic component repair work.
• Machines, tools, equipment, and work aids representative and commonly associated with electronic component test, assembly and repair work including test equipment, testing devices, technician hand tools, cables, etc; first aid kit is available and prescription safety glasses are required in certain test areas.
• May require working additional hours beyond normal schedule.
• Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical
Source : Intelliswift Software Inc