RB Operation Risk Management Specialist - Further Enterprise Solutions
Coppell, TX
About the Job
Position Summary:
This position provides strategic direction, project management oversight and expertise to partner with business units to drive the development of the operational improvement by performing self-assessment and continuously identifying and improving business risk area. This position requires excellent communication skills, excellent relationship building and emotional intelligence and self-motivation
Essential Duties And Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will:
• Manage the performance metrics for key repair operation indicators.
• Report on critical performance metrics on routine basis and work on special projects as requested.
• Perform overall audit of RB operations and process and identify opportunities for cost reduction and efficiency through development of a business.
• Provide continual solution recommendation from gap analysis in process and performance.
• Create ROI for new programs and rollout to normal operations.
• Collaborate with critical stakeholders to share insight and develop recommendations.
• Run buffer simulation and monitor if proper buffer level managed.
• Monitor RUR (ER/BER) ship-out trend on weekly basis, and request Engineering team for analysis on any up/down trend that customers may concern.
• Compile the management report on weekly basis.
• Perform self-assessment. Identify business risk area, and compile a report.
• Oversee, lead and participate in projects meetings with other departments.
• Ensure completion of tasks and seek the final decision from management.
Background/Experience to qualify for this position, the following minimal background and skill levels are required:
• Requires a Bachelor’s degree and 0-3 years of job related experience as preference and prior experience in telecommunications a plus.
• Experience with MS Office including but not limited to, Excel, Word, and Access.
• Experience conducting internal and third party audits required. Must be able to write, read, analyze and interpret technical journals and procedures.
• Must be able to speak in mathematical/statistical terms (normality, probability, complex numbers, and logarithms are commonly used as references).
• Skilled at evaluating data from multiple angles to identify discrepancies and opportunities for improvement.
Necessary Skills/Attributes for this position the following skills and abilities must demonstrate at a proficient level:
• The ability to development and maintain excellent working relationships with multiples levels within the company and with external contacts including customers, authorized service agents, sales team members, etc.
• Must be able to influence others in acceptance, approval and to provide technical clarification.
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and to plan and prioritize multiple work assignments.
• The ability to read, write, provide critical technical review and prepare reports, technical manuals, test procedures and technical product information.
• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
• Knowledge of Korean (speaking, reading, translating to English) considered a strong advantage.
• Work under very little supervision and guidance to identify and ensure achievement of production team goals and to complete individual work assignments within established deadline.
• The demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.
• Exposed to situations where only broad and general guidelines for solving problems exist.
• Job duties require analysis and judgment of functional practices and daily experiences be used to determine appropriate courses of action.
Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:
• Work generally performed in an office, lab, warehouse, or user environment.
• May operate PC between 50% - 100% in an alternating sedentary and highly mobile position.
• Lift, move, or adjust general test equipment, boxes, supplies, materials or products weighing up to 50 pounds using proper materials handling equipment and procedures.
• High level of visual acuity, numeric/character distinction and moderate color distinction for accurate test equipment operation, for information analysis and error recognition.
• High hand/finger dexterity with fine motor coordination skills to perform electronic component repair work.
• Machines, tools, equipment, and work aids representative and commonly associated with electronic component test, assembly and repair work including test equipment, testing device, technician hand tools, cables, etc; first aid kit is available and prescription safety glasses are required in certain test areas.
• May require working additional hours beyond normal schedule.
• Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.
This position provides strategic direction, project management oversight and expertise to partner with business units to drive the development of the operational improvement by performing self-assessment and continuously identifying and improving business risk area. This position requires excellent communication skills, excellent relationship building and emotional intelligence and self-motivation
Essential Duties And Responsibilities include the following: Other duties may be assigned. In this position, either directly or through others, the incumbent will:
• Manage the performance metrics for key repair operation indicators.
• Report on critical performance metrics on routine basis and work on special projects as requested.
• Perform overall audit of RB operations and process and identify opportunities for cost reduction and efficiency through development of a business.
• Provide continual solution recommendation from gap analysis in process and performance.
• Create ROI for new programs and rollout to normal operations.
• Collaborate with critical stakeholders to share insight and develop recommendations.
• Run buffer simulation and monitor if proper buffer level managed.
• Monitor RUR (ER/BER) ship-out trend on weekly basis, and request Engineering team for analysis on any up/down trend that customers may concern.
• Compile the management report on weekly basis.
• Perform self-assessment. Identify business risk area, and compile a report.
• Oversee, lead and participate in projects meetings with other departments.
• Ensure completion of tasks and seek the final decision from management.
Background/Experience to qualify for this position, the following minimal background and skill levels are required:
• Requires a Bachelor’s degree and 0-3 years of job related experience as preference and prior experience in telecommunications a plus.
• Experience with MS Office including but not limited to, Excel, Word, and Access.
• Experience conducting internal and third party audits required. Must be able to write, read, analyze and interpret technical journals and procedures.
• Must be able to speak in mathematical/statistical terms (normality, probability, complex numbers, and logarithms are commonly used as references).
• Skilled at evaluating data from multiple angles to identify discrepancies and opportunities for improvement.
Necessary Skills/Attributes for this position the following skills and abilities must demonstrate at a proficient level:
• The ability to development and maintain excellent working relationships with multiples levels within the company and with external contacts including customers, authorized service agents, sales team members, etc.
• Must be able to influence others in acceptance, approval and to provide technical clarification.
• Ability to gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and to plan and prioritize multiple work assignments.
• The ability to read, write, provide critical technical review and prepare reports, technical manuals, test procedures and technical product information.
• Demonstrated English language competency in both oral and written communication modes for both internal and external communications.
• Knowledge of Korean (speaking, reading, translating to English) considered a strong advantage.
• Work under very little supervision and guidance to identify and ensure achievement of production team goals and to complete individual work assignments within established deadline.
• The demonstrated ability to solve problems involving highly diverse conditions requiring creativity to search for solutions among learned things.
• Exposed to situations where only broad and general guidelines for solving problems exist.
• Job duties require analysis and judgment of functional practices and daily experiences be used to determine appropriate courses of action.
Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:
• Work generally performed in an office, lab, warehouse, or user environment.
• May operate PC between 50% - 100% in an alternating sedentary and highly mobile position.
• Lift, move, or adjust general test equipment, boxes, supplies, materials or products weighing up to 50 pounds using proper materials handling equipment and procedures.
• High level of visual acuity, numeric/character distinction and moderate color distinction for accurate test equipment operation, for information analysis and error recognition.
• High hand/finger dexterity with fine motor coordination skills to perform electronic component repair work.
• Machines, tools, equipment, and work aids representative and commonly associated with electronic component test, assembly and repair work including test equipment, testing device, technician hand tools, cables, etc; first aid kit is available and prescription safety glasses are required in certain test areas.
• May require working additional hours beyond normal schedule.
• Travel varies depending on position. Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.
Source : Further Enterprise Solutions