Ramp OPS Controller - Spirit Airlines

At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!  

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live.  That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Job Summary

The Ramp Controller will report to the Operations Supervisor and will be responsible for critical functions within the Operations team related to supporting the ramp and baggage handling processes in key strategic locations and will be the primary point of station contact for the Departure Controller.

Pay Rate: Starting at $18.00/hr 

• Transmitting timely and accurate information to ramp agents.
• Preparation of Offload and Onload Reports from inbound flights for dissemination to the ramp
• Dispatch Transfer runners to ensure accurate baggage connections
• Communicate with Guest Experience Coordinator to ensure guests travel on same itinerary as baggage.
• Initiate communication with RSAs and RSSs to ensure baggage loading compliance and metrics are met
• Work with Departure Coordinator to ensure Comat/Comail is staged and loaded as intended
• Contribute to building a Spirit Strong operation by supporting the Team in their daily efforts
• Contributes to a strong culture based on safety, integrity, high performance and pride of work
• Track common issues received and collaborates with Operations Supervisor on potential solutions
• Assist with station audits and compliance for both internal and external audits
• Cross-train and work in all areas within the Operations Department including Operations Departure Controller and Guest Service Operations Controller, as needed
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g. emergencies, IROP handling or Operational developments)

• High School Diploma or General Education Degree (GED)
• Associate’s degree or equivalent experience preferred in Aviation related field

• 1-3 years’ experience in an Airport Operations function

• Proficiency in all Ops related tools and software (MC Plot, MC Web, GoNow, Movement, Cntrl, etc.)

• Basic skills in Microsoft Office and Powerpoint
• Must successfully complete New Hire, Initial and recurrent Station Ops Training

• No travel required
• Exert up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.

• Robust analytical skills with the ability to identify trends and implement change.
• Comprehensive written and verbal communication, crafting messaging and expressing intent in a powerful and simple manner
• Ability to work under pressure while multitasking
• Effective time management skills and ability to prioritize in a rapidly changing environment

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more.  We strive to maintain a professional, yet friendly environment and promote professional and career development for our team members.

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.