Radio Communications Technician - Level III (IT Communications Technician) - County of Riverside
Riverside, CA 92501
About the Job
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The County of Riverside seeks candidates to fill positions throughout Riverside County. A list of eligible candidates will be established to fill current and future vacancies.
The Riverside County Sheriff's Office has an opportunity for a field based Radio Communications Technician - Level III (IT Communications Technician), located in Riverside.
The Radio Communications Technician - Level III (IT Communications Technician) will be tasked with pe rforming advanced/complex work on Riverside County's Public Safety Enterprise Communication (PSEC) System. Tasks will include supervising and/or installing replacement/upgraded communication equipment (e.g., radio, microwave, computer, switches, routers, Uninterrupted Power Supplies- UPS battery systems, infrastructure equipment, cabling) in office and commercial buildings and at remote sites (e.g., remote microwave/radio tower sites). Performing preventative maintenance on communication network and/or components (e.g., subscribers' devices, switches, routers, UPS's battery systems, radio repeaters, and microwave radios), associated electronic equipment (e.g. cooling units) and minor building maintenance (e.g. locks, fencing, painting).
Responsibilities will also include testing and adjusting equipment in vehicles and stations to frequencies specified by the Federal Communications Commission.
The Radio Communications Technician - Level III (IT Communications Technician) will train team members and take lead position on projects.
While not required, candidates with experience in HVAC and holding FCC: Technician and/or General Radiotelephone Operator licenses are highly desired.
The Radio Communications Technician - Level III (IT Communications Technician) will report to the main office in Riverside and participate in prioritizing the day's projects. This position may include driving to the Coachella Valley and/or Blythe daily for extended project periods.
Meet the Team!
The law enforcement professionals of the Riverside County Sheriff's Office with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California. The Sheriff's Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.
EXAMPLES OF ESSENTIAL DUTIES
Depending on the area of assignment duties may include, but are not limited to, the following:
• Install communication (e.g., radio, computer) and other equipment in or on vehicles; install communication (e.g., radio, microwave, computer, switches, routers, Uninterrupted Power Supplies (UPS), battery systems) and other equipment (e.g., infrastructure equipment, cabling) in offices and other buildings (e.g., remote microwave/radio tower sites); perform preventative maintenance on communication network and/or components. (e.g, subscriber devices, switches, routers, UPS's battery systems, radio repeaters, and microwave radios)
• Perform minor preventive maintenance at PSEC remote sites to include weed abatement, HVAC air filter replacement, and generator testing; escort vendors and none PSEC staff to remote sites; verify work completed by vendors at PSEC remote sites; maintain and comply with environmental documentation at PSEC remote sites.
• Install and configure network hardware and software; update system documentation; coordinate system/component upgrades and repairs with vendors and users; monitor the work of vendors to ensure compliance of enterprise standards for products and services; provide user training regarding equipment and network utilization.; Create, modify, and update subscriber radio programming (codeplug or personality) and radio programming software.
• Troubleshoot, repair, program and resolve malfunction of communication network equipment and devices (e.g., subscriber devices, switches, routers, UPS's battery systems, computer, radio repeaters, microwave radios, and cabling); diagnose, locate, and repair network malfunctions
• Troubleshoot, diagnose, resolve minor HVAC and Generator malfunctions at PSEC remote sites.
• Troubleshoot, repair, program and resolve malfunctions of Code 3 emergency alerting systems within County emergency response vehicles/vessels (e.g. lights sirens, PA, low level power sources)
• Install, configure, and maintain PSEC network switches, and routers; monitor PSEC network components, on-line applications, and PSEC network connectivity; track and analyze problems and resolutions
• Research, evaluate and test proposed products, product versions and systems solutions.
• Confer with County staff and vendors to determine requirements and services and coordinate activities to ensure capability exists for inter-agency communication.
• Plan new and revised communications systems; estimate installation and recurring costs; coordinate the modification and installation of systems and leased data and transmission facilities; review and verify billings for completeness and accuracy prior to submission for payment; prepare recommendations and reports.
MINIMUM QUALIFICATIONS
Education
Graduation from high school, possession of a certificate of proficiency issued by the California State Board of Education, or attainment of a satisfactory score on a G.E.D. test. IT job-related coursework from an accredited college, university, or trade school in computer science, computer information systems, data processing, information management, or a related field to the assignment is preferred.
Experience
Four years of successful journey level radio or microwave job-related experience, one year of which included either lead level duties or technically advanced RF job-related work. (One year as an Radio Communications Technician - Level II (IT Communications Technician) will satisfy the one year of lead or technically advanced experience requirement.)
OTHER REQUIREMENTS:
Valid California Driver License: Class C
Forklift operators certification may be required.
A successful Security Clearance conducted by the Sheriffs' Office is required.
Knowledge Of
The principles, methods, and techniques used in the course of work for the Radio Communications Technician (IT Communications Technician) series; principles and techniques applied to IT devices to include network topology and protocols, applications and systems; electronic principles and techniques, RF principles and techniques, principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.
Ability To
Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees and the public; communicate effectively with people at all organizational levels.
Required IT-Related Skills
The installation and coordination of the installation of communication systems including voice, radio, microwave and data in vehicles, remote sites and buildings; use of test equipment to isolate, repair and resolve problems; problem isolation techniques;.
Preferred IT-Related Skills
Assessing customer repair needs based on description of problems; installation and configuration of network hardware and software; use of systems level maintenance and management tools; troubleshooting and repairing/resolution of equipment malfunction in a multi-user, single platform environment; interpreting of customer technology needs.
SUPPLEMENTAL INFORMATION
Application Deadline
Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice.Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.
Veterans' Preference
The County of Riverside has a Veteran's Preference Policy . Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .
Degree Verification
Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES )or Association of International Credential Evaluators, Inc. ( AICE ).
What's Next
This recruitment is open to all applicants.Applicants who are current County or Sheriff's Office employees may be considered before other applicants depending on the volume of applications received.
Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Based on the number of applications received, this posting may close or be extended without notice. Qualified applicants may be considered for future vacancies throughout the County.
GENERAL INFORMATION
If you have any questions regarding this posting, please contact Richard Griego at rgriego@rivco.org
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
GENERAL APPLICATION INFORMATION:
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . A pre-employment physical examination and background check may be required.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.