Quality Technician II - Sonoco

From a small family business to a multi-billion dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. Position: Quality Assurance Technician II Location: Hickory, NC Hourly Rate: $24.21 Shift: 12-hour Day Shift , 7am to 7pm on a 2-2-3 schedule While reporting to the QA Manager you will be responsible for performing all Primary Functions of Quality Assurance Technician I when and as required (Reference Quality Assurance Technician I Job Description) – In addition to: Providing QC Lab coverage for PTO and call outs. Coordinating, verifying and documenting defect type and quantity for customer products returned for credit (RMA’s). Attending and participating in bi-monthly RMA approval meetings. Attending and participating in bi-monthly customer complaint and corrective action meetings. Reviewing and completing customer Certificates of Assurance (COA’s) prepared by Quality Assurance Technician I. Performing special testing outside of the areas of responsibility for the Quality Assurance Technician Me. What You’ll Be Doing: Assists with day-to-day investigations into potential quality issues (quality near-misses, specification and testing issues & others) Enters and maintains Axapta ERP records for generating customer credits Performs R&D testing as requested by Technical Manager Performs special seal strength testing for selected customers Maintains QA Hold areas in proper clean and controlled condition Maintains sample and color file room in proper clean and controlled condition including cleanout of obsolete files Performs care of and weekly maintenance calibrations on GC equipment Coordinates collection, testing and approval of bulk solvent deliveries Collects and delivers required customer order samples to customer service representatives Reviews & maintains QC Lab files in orderly condition Reviews and coordinates QC Food Safety inspection requirement We’d love to hear from you if: Working knowledge of printing including a basic knowledge of graphics and plate technology. Working knowledge of the company’s ERP system (Axapta). General knowledge of departmental procedures. General working knowledge of Microsoft Excel. Working independently and managing multiple tasks in an off shift position that will require overtime including some weekends At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee. Benefits Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options 401(k) retirement plan with company match Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance Tuition reimbursement We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic. Founded in 1899, Sonoco (NYSE:SON) is a global provider of consumer, industrial, healthcare and protective packaging. With annualized net sales of approximately $5.2 billion, the Company has 20,000 employees working in more than 300 operations in 34 countries serving some of the world’s best-known brands in some 85 nations. Sonoco is committed to creating sustainable products, services and programs for our customers, employees and communities that support our corporate purpose of Better Packaging. Better Life. The Company was listed as one of Fortune’s World’s Most Admired Companies 2021 as well as being included in Barron's 100 Most Sustainable Companies for the third year in a row.