Quality Supervisor - Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

The Quality Supervisor is responsible for the daily activities of the hourly Quality group across all three shifts & is an integral member of the Quality team for the Elyria plant. This role will support production with any Quality related needs including the duties and responsibilities listed below.

In this Role, your Responsibilities Will Be: 

•    Supervise & direct employees across all 3 shifts to schedule work needing completed in the lab and inspection on the shop floor.
•    Direct & assist in NCMR processing (Scrap, MRB, Corrective Actions, Deviations, Quality Alerts, etc.)
•    Direct & assist in supplier return process (MNC, EtQ, JDE, RMA’s & shippers, etc.)
•    Direct the gage calibration process, manage the software and process to ensure that all gages are in calibration and tracked properly.
•    Purchasing and scheduling of services and supplies for the Quality group.
•    Maintain and promote safe work practices, safe environments, and 5S practices.
•    Maintain department’s records, schedules, time, & attendance
•    Root cause investigation & problem solving
•    Quality Training (current worker development & retraining)
•    Receptive to future training as necessary
•    Participate or lead material review board (MRB) and participate in the Lean Daily Management meetings.
•    Provide training and mentoring to promote proper use and understanding of quality tools/gages.
•    Complete or assist with quality actions stemming from Design Reviews, DFMEA’s and PFMEA’s.
•    Track process performance and identify improvement opportunities by analyzing data from multiple sources.
•    Develop statistical reports and analyze data to improve manufacturing processes.
•    Maintain/create automated measuring programs and systems (CMM/OGP/Zoller)
•    Lead improvement teams to identify root cause and implement permanent corrective actions.
•    Improvement & Maintenance of the Quality Management System (NCR, PPAP, Work Instructions, etc.)
 

Who You Are:

You build collaboration allowing others across the organization to achieve shared objectives. You optimally communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You follow through on commitments and make sure others do the same. You persist in accomplishing objectives despite obstacles and setbacks.

For this Role, You Will Need:

• Bachelor’s degree in industrial/manufacturing engineering or related field or equivalent professional experience 
• Relevant years of professional experience as a supervisor or Engineer in a Manufacturing environment commensurate with the level of this position.
• Experience with ERP and QMS software (JDE and EtQ preferred)
• Superior verbal and written communication skills
• Ability to direct, organize, and respect direct reports and peer employees in a team-oriented environment.
• Authorized to work in the United States without sponsorship now and in the future.  We will not be providing sponsorship.
   

Preferred Qualifications that Set You Apart:

• 5+ years’ experience as a supervisor or Engineer in a Manufacturing environment
• Certified Lead Internal Auditor
• Experienced ISO9001:2015 lead or facilitator (Procedures, Quality Manual, Management Reviews)
• 6 Sigma or other Lean Manufacturing Certification
• CMM & Other Automated Measurement Experience (OGP/Vision Systems/Etc.)
• Experience with measurement systems and systems analysis.
• Strong Understanding of GD&T
• Metallurgy Experience
• Possesses a genuine passion and enthusiasm for positive business and process changes with the goals of better servicing our customers. 
• Strong computer skills including Microsoft Excel and Word, as well as other statistical analysis software tools. (EtQ, JDE, QC Calc, Mini-Tab, Synergy)
• Proficient in technical skills, such as statistical analysis, FMEA, SPC, and other common quality tools
• 10 years’ experience in a Quality/Manufacturing related role
   

Benefits

Emerson places a high value on ensuring that employees have a good work-life balance. We provide access to a competitive benefits package, including the following: medical insurance, dental and vision coverage, 401k participation with a competitive immediate match, fitness center, tuition reimbursement, parental leave, holiday bonus, and an online wellness rewards program. Immediate vacation and holiday leave are available. Employee resource groups, including a Diversity and Inclusion committee, Women In Stem, LGBTQ+ Allies, and our Veterans Group, ensure that the Emerson values are incorporated into everyday employee life.

Why Work in the Greater Cleveland Area

This role is located in our World HQ in Elyria (just a little west of Cleveland), Ohio USA.

Our facility is located in Elyria, OH, which is conveniently located within driving distance to Cleveland. The area’s generally low costs of living, excellent school systems, and low crime rates build a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work.

About Our Location

Since the invention of the modern pipe wrench in 1923, the 25-acre RIDGID world headquarters in Elyria, Ohio has been developing tools that help trade professionals tackle jobs faster, safer, and more accurately. Today, more than 600 employees work in 734K sq. ft. of office and manufacturing space. The campus is also home to a factory tool service center and an innovative “schoolhouse” training center that educates and trains hundreds of tradespersons annually. In addition to the iconic wrench, the campus manufactures RIDGID battery hydraulic tools, pipe, and electrical tools, and drain cleaning components, as well as Greenlee step bits and knock-out tools. Emerson’s Professional Tools business provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical, and plumbing trades.

Our Offer to You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs.  We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. 

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson. 

Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training

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