Quality Programs Educator - Millennium Physician Group

Quality Programs Educator

Full Time (Monday-Friday 8AM-5PM)

Hybrid-Remote/Fort Myers

Millennium Physician Group is seeking to hire a full-time Quality Programs Educator to join our team. We are looking for a new team member who is positive, energetic, well-organized, has the ability to multi-task, and think outside of the box. We want someone who supports our top initiative of ensuring an excellent patient experience!

The Quality Programs Educator and Support Services provides Risk Adjustment and Quality specific education to providers and all support staff through a variety of mediums including direct interactive learning sessions individually or in group settings, written guides and protocols, audits etc. S/he will have responsibility for building relationships with the clinical and clerical teams to ensure open communication for questions concerning the Quality program(s) and its components. S/he will facilitate & provide detailed analysis, reporting, training, education and support to Providers and staff to promote accurate clinical documentation along with HCC/Quality opportunities identified via performed analysis. S/he provides support to the Risk Adjustment and Quality teams as needed.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Ensure compliance with all applicable Federal, State and/or County laws and regulations related to coding and documentation guidelines for Risk Adjustment and Quality.
• Coordinates and facilitates risk adjustment education and training using a wide variety of methods and media to deliver content, including printed materials and technical reports, power point presentations, teleconference and videoconference platforms.
• Deliver content professionally and customize to specific audiences.
• Demonstrate technical knowledge through the use of industry-based applications.
• Coordinate with the Risk Adjustment Coders and Manager of Risk Adjustment Auditing and Coding to follow-up with providers on opportunities identified in their reviews.
• Promote efforts to improve provider compliance with CMS requirements.
• Collaborate with other departments to enhance the total provider experience.
• Provides clear, concise and professional communication to varying audiences depending on the project and its goals.
• Demonstrates excellent time management, attends and participates in required meetings which may require travel and deadlines including hours outside of standard business hours and/or above a 40 hour week.
• Supports the risk adjustment team in a positive manner with emphasis on providing excellent service to all patients, providers, internal and external customers.

This position earns competitive compensation plus a full benefits package, including 401(k) with match and three weeks of PTO! We also offer growth opportunities, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.

Required Knowledge, Experience and Education

• Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Certified Risk Adjustment Coder or similar.

Benefits:

• 3 weeks PTO & 7 paid holidays
• Medical, Dental, Vision
• Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)
• 401(k) with match
• Employee Wellness
• Other Employee Discount programs like Tickets at Work and cell phone discounts
• Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more

See Full Job Description for more details

Why Millennium?

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.