Quality Manager - Revel Staffing

Job Description: Quality Manager

Position Overview

We are seeking an experienced Quality Manager to oversee all quality assurance activities, ensuring that products and processes meet or exceed quality standards and customer expectations. This role includes managing the ISO 9001 program, leading a team of QA personnel, and driving continuous improvement initiatives to enhance overall quality performance.

Key Responsibilities

1. Quality Management:

• Develop, implement, and maintain quality management systems.
  
• Conduct audits, inspections, and reviews to ensure compliance with quality standards.
  
• Investigate quality issues, determine root causes, and implement corrective actions.
  

2. Team Leadership:

• Supervise, train, and mentor QA technicians.
  
• Set performance expectations, provide feedback, and conduct performance reviews.
  
• Foster a culture of quality, accountability, and continuous improvement.
  

3. Process Improvement:

• Collaborate with cross-functional teams to identify and implement quality enhancements.
  
• Analyze quality data and trends to drive process improvements.
  
• Ensure compliance with all health, safety, and environmental regulations.
  

4. Customer Focus:

• Act as the primary interface with customers regarding quality concerns and audits.
  
• Resolve customer quality issues promptly and effectively.
  
• Provide necessary quality documentation and conduct root cause analyses.
  

5. Regulatory Compliance:

• Ensure compliance with ISO standards, customer requirements, and internal policies.
  
• Maintain accurate records of all quality assurance activities.
  

Qualifications

Education & Experience:

• Bachelor’s degree in Quality Management, Engineering, or a related field.
  
• Minimum of 3 years of QA experience in manufacturing or industrial settings.
  
• Supervisory experience preferred.