Quality Manager - Instasks App platform
Miami, FL
About the Job
Instasks App is a Professional Concierge Service. The app provides top-tiered professionals and clients with an online platform. Our unique approach to building an App is to give the client and the provider instant bookings and an easy process of all services: For example, client requests for quick tasks and large projects. Providers receive custom requests for their specialized skills. The app takes care of all invoicing between client and provider with a detailed invoice. And book all the confirmed jobs. We track providers' locations for the client's en route to any job.
We created a portal platform to guide you in listing your professions. The platform provides you with schedules, invoicing and credit card processing are all part of the enhanced technology. Clients will have a choice to give the providers reviews and star ratings to ensure our elite services when booking on our app. Our mission is to help all providers strive to achieve their financial and independent goals. To have more time with their families and create a brighter future for all.
The App offers opportunities to providers over the age of 18 and, by law, over the age of 21 for any tasks serving liquor. Build your future with a secure & safe platform. Be your own boss by choosing the TASKS that best suit your schedules and be available to work when you want to work. Build your income to help increase your revenue. Book tasks that are within a 15-mile radius. Our language preferred gives you better communication skills during your tasks. Our client's and providers' health & well-being are our highest priorities.
BACKGROUND CHECK POLICY: All providers accountants go through an extensive (background check) through a third party company. The certificates they receive are in place to ensure the provider and client feel safe. The document you receive from the third-party background company can be given to any job you are applying for. Our policy states all providers must go through a third party background check only after you are confirmed for a job. We request you do not go through the background check link until you are confirmed for any jobs.
ETIQUETTE TRAINING POLICY: Each provider will go through etiquette training to ensure that every provider is a friendly and well-mannered individual. We are poised to give our clients the very best in professional service. Our platform should leave no room for laxity as we work hard to bring the very best to our customers.
SKILLS AND ABILITIES: Requires working from detailed instructions and occasional independent decision-making. Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals.
We are looking for an experienced Quality Manager to ensure that our products and services meet all the necessary requirements before they reach the consumer.
The Quality Manager, or Quality Assurance Manager, will inspect the final product to make sure it has been built with compliance with legal standards and meets customer expectations. A great quality manager is thorough and observant with an eye for detail.
They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition.
The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.
Responsibilities
- Understand customer needs and requirements to develop effective quality control processes.
- Devise and review specifications for products or processes.
- Set requirements for raw material or intermediate products for suppliers and monitor their compliance.
- Ensure adherence to health and safety guidelines as well as legal obligations.
- Supervise inspectors, technicians and other staff and provide guidance and feedback.
- Oversee all product development procedures to identify deviations from quality standards.
- Inspect final output and compare properties to requirements.
- Approve the right products or reject defectives.
- Keep accurate documentation and perform statistical analysis.
- Solicit feedback from customers to assess whether their requirements are met.
- Submit detailed reports to appropriate executives.
- Be on the lookout for opportunities for improvement and develop new efficient procedures.
Requirements
- Proven experience as a quality manager.
- Conscientious and responsible.
- A keen eye for detail and a results-driven approach.
- Outstanding communication skills.
- Excellent organizational and leadership skills.
- Proficient in MS Office.
- In-depth understanding of quality control procedures and relevant legal standards.
- Excellent math abilities and working knowledge of data analysis/statistical methods.
- BSc/ Ba in business administration or relevant field.
- Certification of quality control is a strong advantage (ISO 9000 etc.).