Quality Manager - The Kraft Heinz Company
Dover, DE
About the Job
Job Description
Job Purpose
TheplantQuality Managerdevelops andmaintainsa strong quality culture plant wide.They direct the Plant Quality Strategy for the entire manufacturing and production site,acrossall product categories manufactured on site.They develop initiatives to improve, track and deliver against Kraft Heinz quality measures (KPI) with acontinuousimprovement mindset.This role plays a key role in contributing to our vision of growing sustainably and delighting more consumers by ensuring the quality and protection of our brands. This position also plays an important role aligned with our values"we are consumer obsessed, we ownit, anddare to do better every day".
EssentialFunctions &Responsibilities
Directs and leads both lab operations within the site with their leadership team.
Leads a large team of Quality professionals capable of delivering the quality and production strategies including, Lab, Quality Compliance, Quality Supervisors and Sanitation experts, QualityEngineersorother supporting staff.
Works with the Corporate Quality Team to build Quality Excellence programs within the manufacturing site driving performance.
Continuously drives improvement programs using Quality Tools (SPC, Green Belt, etc.) to improve Quality and product superiority.
Leads and implements best in class KPIs needed for the Site.
Improves site people engagement with the Plant Leadership team.
Builds strong relationships with Plant Leadership to ensure Quality Programs and manufacturing.
Partners with Corporate to drive Automation innovations and digital solutions to drive KHC Lighthouse and Factory/Lab of the Future Initiatives.
Capable of evaluating performance and competencies of plant QA staff and providing leadership training, coaching, and accountability as needed
Drives consistency through development of work instructions and training to set standards
Manages the plant's Corrective Action and Preventive Action program to drive continuous improvement
Drives excellence in InnovationthruR&D plant trials and activities as a customer.
Maintains plant FSP, HACCP, pre-requisite programs and act as primary liaison between plant and external regulatory agencies (FDA, USDA, CFIA, etc.) during routine and unannounced visits
Provides direction and subject matterexpertiseon plant Quality-related activities and inquiries
Prepares for all KHC (internal and external) Quality Audits and respond appropriately
Monitors KHC Quality systems ensuring E2E compliance to food safety and regulatory requirements
Oversees record keeping for all mandated quality checks, testing,samplingand sanitation activities
Tracks, analyzes, and supports RCFA initiatives for quality-related, factory-controllable consumer complaints
Prepares andmaintainpermitting and licensing for the plant
Manages departmental budgeting,purchasingand inventory of plant quality supplies such as filters, chemicals,toolsand lab supplies
Serves as the plant lead for Company Quality initiatives including the implementation of the Kraft Heinz Quality Management System
Develops strong working relationships with key suppliers and vendors
Expected Experience& Required Skills
Bachelor's degree in food science, chemistry, microbiology or related field, Masters preferred
Must be a self-directed individual witha high levelof integrity and maturity with proven leadership skills related to coaching and developing a team, and can work well under pressure
Must be an effective communicator with excellent follow-up skills and comfortable interacting with all levels of the organization
Strong knowledge of GFSI (FSSC22000) requirements andpreviousexperience as an audit facilitator
Demonstrates understanding of Statistical Process Control, HACCP, sanitation, micro mitigation, and hygienic design principals
Has project management skills and a working knowledge of Microsoft Word, Excel,Accessand PowerPoint
ERP system and Quality system experience, SAP and Infinity preferred
Demonstrates the ability to drive continuous improvement, is results-driven and delivers against set targets
Capable of fostering a strong Quality Culture that supports transformational change in line with the Kraft Heinz Company strategy
Work Environment & Schedule
This position is considered aManufacturing plant environment with heavy machinery and equipmentAdditionally, this role requiresavailability to provide support for a 24-hour / 7-day week operation for critical issues if needed.
This job description is not designed to cover or contain all duties or responsibilities that are required of the role.Duties or responsibilities may change or be added with or without notice.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$137,400.00 - $171,700.00Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Dover PlantKraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contactNAZTAOps@kraftheinz.com.