Quality Manager - IDEX

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you. SUMMARY _Part of the IDEX Corporation,_ _Precision Polymer Engineering_ _,_ _is a manufacturer and supplier of high performance, niche elastomer seals used in critical applications around the globe. At IDEX we are focused on attractive markets where there is sustainable competitive advantage based on technology leading to high growth and profitability._ PUROSE: Under the direction of the General Manager, the Quality Manager is the direct point of contact for customer-plant liaison, responsible for the implementation of statistical methods relevant to production processes, quality cost analysis, specification and procedure development, adhering to and maintaining certification for ISO requirements, 8D problem solving and driving internal process audits. TYPICAL DUTIES AND RESPONSIBILITIES: _QUALITY_ + Promote a strong culture of quality throughout the organization + Maintain and improve the Quality Management System with respect to ISO9001:2015 + Deliver an inspection and audit plan with statistical analysis (SPC) to support end of line inspection reduction and build quality into all processes + Acts as liaison between Manufacturing and Quality relative to customer specifications, customer quality requirements, and customer problems + Maintenance of the business accreditations and customer approvals + Manage the customer complaints system, using RCCA techniques and use the analysis to actively drive improvement to processes to prevent reoccurrence; responsible for reviewing customer complaints, analyzing returns, and making recommendations for corrective action + Help grow focus customers through the delivery of professional reports and analysis to build confidence supported by exceptional processes + Own the Quality Management System through audit and review to ensure the business is ready for external audit. Monitor all manufacturing processes through audits and daily evaluations to ensure that processes are being followed and shortcuts are not being taken, jeopardizing the quality of our product. + Monitor supplier performance, including opening and seeing through any Supplier Corrective Actions (SCARs). Assist with Supplier Audits and maintaining Supplier Quality System + Review statistical data and present in graphical format. Drive implementation of statistical methods and quality improvement programs. + Supervise and direct the quality inspection team on daily tasks. _LEADERSHIP_ + Helps to promote a positive work culture aligned with the IDEX Core Values and drives to improve employee engagement. + Maintain a high level of professionalism and build strong relationships with all levels of the business and its stakeholders, supporting external customers daily. + Aid in the development and effectively execute annual operating and goal deployment action plans and improvement targets. + Creates and maintains project schedules and key performance indicator tracking. EDUCATION AND/OR EXPERIENCE REQUIREMENTS: + 5 years’ quality leadership experience in manufacturing environment + 4-year degree in a technical field preferred. + Six Sigma Green belt or higher, ASQ Certified Quality Engineer/Manager, or ISO lead auditor certifications preferred. + Must have working knowledge of manufacturing and quality processes and principles (ISO) industry standards. Experience in introducing and maintaining ISO 9001:2015. + Must have demonstrated achievement in problem solving with production teams and communication and presentation skills to wider production groups. + Must form strong relationships with key customers and suppliers, with familiarity of customer and supplier auditing processes. + Excellent verbal and written communication, presentation, training, and leadership skills. + Must understand various quality methodologies (root cause analysis, 8D, 5-Why, fishbone analysis) and inspection techniques (caliper, micrometer, CMM). + Must be skilled in the use of personal computers with emphasis on analytical software (Minitab, MS Excel, JD Edwards). Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

IDEX is an Equal Opportunity Employer and Affirmative Action Employer.

IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled).

Attention Applicants:

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application.

Job Family:

Operations

Business Unit:

PPE