Quality Manager - SOS International

*** This position is contingent upon contract award ***

SOSi is seeking a highly qualified Quality Manager to join our team supporting Health Services operations in Batavia, NY.

• Develop, implement and oversee quality plan to support delivery of the highest quality patient care, optimal patient flow, provider productivity and continuity of care.
• Develop a conceptual framework for quality measurement and improvement activities
  across clinic sites.
• Summarize findings in the annual Quality Improvement (QI) Plan.
• Work with members of Management to develop and ensure the implementation of policies to minimize risk within the organization.
• Analyze and report data, as required, in conjunction with the reporting guidance.
• Oversee and conduct internal audits to monitor compliance with established policies and procedures; develop and monitor corrective action plans for noncompliant findings.
• Collect, analyze and present key performance indicators and process improvement metrics; provide organizational roadmaps for continuous improvement.
• Collaborate with internal staff to develop, implement, and maintain policies, procedures, systems, and controls; support creation of workflow efficiencies.
• Interact with the customer regarding performance of quality system.
• Conduct training on quality management processes and procedures.
• Understand and implement procedures in accordance with the Quality Assurance Surveillance Plan (QASP).
• Manage site level compliance officers at distributed locations.

• BS/BA degree or five years’ experience managing the Quality Management function for health care programs.
• 2-3 years of quality management experience.
• Minimum 1 year experience on a government contract.
• Internal auditing experience.
• Ability to obtain/maintain an ICE Suitability clearance based on government background investigation.
• Ability to obtain/maintain pre-employment medical clearance.
• Excellent writing skills; previous experience with drafting QA/QC plans, policies, and procedures.
• Ability to develop presentations and deliver training.
• Strong analytical and quantitative skills.
• Proficiency with Microsoft Office Suite, including SharePoint and Visio.
• Ability to work well under pressure, multi-task, and deliver on multiple priorities.
• Excellent attention to detail and follow-up.
• Strong interpersonal skills.

• ASQ Certified Manager of Quality and Organizational Excellence (CMQ/OE).

• Working conditions are normal for an office environment.
• Periodic travel required.
• Ability to work efficiently under deadlines and pressure.
• Ability to keep up in a fast-paced environment.